Strategic Marketing Operations Lead (Hybrid/Remote)

Ascend Learning; Michigan; Hybrid; USD 90,000 - 129,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Company paid life Insurance

401(k) with company match

Paid time off and parental leave

Employee assistance program

Headspace and Airvet

Charitable matching program

Job summary

Ascend Learning, a leading healthcare and learning technology company, seeks a Marketing Planning & Operations Manager to serve as the operational backbone of the marketing organization. You will lead strategic planning, governance, resource alignment, and execution across teams to translate business priorities into coordinated action.

The role is hybrid from the US with potential remote options for the right candidate, and requires cross-functional collaboration, data-driven insights, and

Qualifications

• 5+ years’ experience with proven track record in project management, managing multiple timelines and delivering results in a complex organization
• Strong project management skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams
• Detail-oriented mindset, with a focus on quality and accuracy in project deliverables
• Knowledge of marketing principles and strategies
• Ability to adapt to a fast-paced and dynamic work environment.

Responsibilities

• Design, document, and optimize GTM workflows, operating processes, and best practices to improve efficiency, clarity, and scalability. Monitor workflow implementation to identify potential risks and productivity opportunities.
• Own and evolve/optimize project management and planning tools, systems, and documentation to support execution and transparency.
• Champion continuous improvement through performance analysis, retrospectives, and experimentation.
• Analyze program and campaign performance processes to inform future planning and operational enhancements.
• Lead the development and management of integrated operating frameworks, calendars, and timelines across quarterly, annual, and long-range planning cycles.
• Partner with team leaders to develop tool dashboards and calendars that help them manage projects and workload.
• Facilitate cross-functional planning sessions, alignment forums, and operating ceremonies to drive accountability and decision-making.
• Determine the dependencies, ceremonies, and resources needed to complete each workflow.
• Support onboarding, training, and change management related to new processes, tools, and operating models.
• Serve as a primary operational partner to internal teams (e.g., marketing, creative, media, & product marketing teams) to ensure seamless collaboration.
• Act as a trusted thought partner to senior leaders, providing structure, recommendations, and operational guidance.
• Partner with marketing functional leaders quarterly to ensure adequate resourcing for projects and facilitate prioritization.
• Provide a quarterly review of workload along with balancing recommendations for continuous team optimization to meet business objectives.
• Conduct regular status meetings to provide project updates, address challenges, and ensure alignment across teams.

Skills

Project management

Budget management

Communication

Cross-functional collaboration

Time management

Attention to detail

Marketing knowledge

Adaptability

Education

Bachelor's degree in marketing or business

Tools

Microsoft 365

Job description

Ascend Learning, a leading healthcare and learning technology company, seeks a Marketing Planning & Operations Manager to serve as the operational backbone of the marketing organization. You will lead strategic planning, governance, resource alignment, and execution across teams to translate business priorities into coordinated action.

The role is hybrid from the US with potential remote options for the right candidate, and requires cross-functional collaboration, data-driven insights, and