Strategic Market & Food Service Manager - Resort

Pyramid Global Hospitality; Captiva (FL); On-site; USD 70,000 - 95,000; Full time

Job summary

South Seas Resort, part of Pyramid Global Hospitality, seeks a Market & Food Service Manager to lead Provisions & Spirits, overseeing retail and grocery operations, inventory, and guest service. The role requires 3-5 years of progressive retail management, experience across multiple locations, and strong merchandising, cost control, and team leadership within a resort environment.

This on-site position offers opportunities to shape guest experiences and drive retail revenue within a

Qualifications

• Minimum of 3-5 years of progressive retail management experience.
• Previous experience managing multiple retail locations preferred.
• Experience with food retail, grocery, convenience stores, resort retail required.
• Experience ordering food products and managing food inventory strongly preferred.
• Knowledge of inventory management systems and purchasing processes.
• Experience supervising and developing high-performing teams.
• Strong understanding of merchandising and retail sales strategies.
• Proficiency with POS systems, Microsoft Office, and inventory software.
• Strong analytical, organizational, and communication skills.
• Ability to work evenings, weekends, holidays, and flexible schedules as business demands require.

Responsibilities

• Lead Retail Supervisor and Retail Associates across multiple locations.
• Oversee daily operations of Provisions & Spirits and ensure stores are stocked and visually appealing.
• Drive sales through merchandising, displays, and seasonal promotions; maintain guest satisfaction.
• Manage inventory, purchasing, and vendor relationships to optimize costs and availability.
• Ensure accuracy of cash handling, reporting, and financial performance; support budget planning.

Skills

Retail management

Leadership

Communication

Merchandising

Inventory forecasting

Guest service

Tools

POS systems

Inventory software

Microsoft Office

Job description

South Seas Resort, part of Pyramid Global Hospitality, seeks a Market & Food Service Manager to lead Provisions & Spirits, overseeing retail and grocery operations, inventory, and guest service. The role requires 3-5 years of progressive retail management, experience across multiple locations, and strong merchandising, cost control, and team leadership within a resort environment.

This on-site position offers opportunities to shape guest experiences and drive retail revenue within a