Strategic Management Analyst III

Delaware LLC; Delaware; On-site; USD 70,000 - 95,000; Full time

Job summary

Department of Health and Social Services (DHSS) in Delaware seeks a Management Analyst III to oversee operations administration, IRM budget processes, and performance planning across divisions. The role collaborates with fiscal, payroll, labor relations and vendors to ensure compliant, efficient administrative services.

You will supervise administrative staff and develop recommendations; prepare reports and analyze data to improve processes and systems within the IRM and administrative units.

Qualifications

• Three years experience in conducting studies evaluating operations, programs, services, policies or procedures.
• Three years experience in descriptive statistics (mean, median, mode or standard deviation).
• Three years experience in interpreting laws, rules, regulations, standards, policies, and procedures.
• Six months experience in designing studies: determining study goals, information needed, data sources, sampling and collection methods.
• Six months experience in making recommendations for continuation or changes to operations, programs, services, policies or procedures based on findings.
• Six months experience in narrative report writing.
• Knowledge of inferential statistics such as correlation, t-tests, f-tests or ANOVA.

Responsibilities

• Interviews agency staff, observes work processes and gathers data for evaluating services and compliance with goals.
• Reviews data, performs statistical analyses and helps define recommendations for remedying issues.
• Analyzes data and develops alternative methods of proceeding.
• Monitors and evaluates operational effectiveness against goals and objectives.
• Provides technical assistance in understanding management objectives and controls.
• Documents findings and prepares recommendations for new systems or procedures.
• May supervise administrative staff and oversee hiring, coaching and evaluation.

Skills

Descriptive statistics

Data analysis

Interpretation of laws and regulations

Narrative reporting

Inferential statistics knowledge

Process improvement

Analytical thinking

Job description

Department of Health and Social Services (DHSS) in Delaware seeks a Management Analyst III to oversee operations administration, IRM budget processes, and performance planning across divisions. The role collaborates with fiscal, payroll, labor relations and vendors to ensure compliant, efficient administrative services.

You will supervise administrative staff and develop recommendations; prepare reports and analyze data to improve processes and systems within the IRM and administrative units.