Strategic Logistics & Dispatch Coordinator

FedEx Group; Hunker (Westmoreland County); On-site; USD 38,000 - 62,000; Full time

Job summary

FedEx is seeking a dispatcher at the Hunker, PA facility to coordinate linehaul dispatches, monitor performance metrics, and ensure DOT compliance. The role involves communication with contractors and staff, handling operational changes, and maintaining accurate records.

The position requires working Tue–Sat, 6:00a–11:00am, at the FedEx location in Hunker, PA, with five days on-site work weekly. EEO statement and accommodations are available.

Qualifications

• High school diploma or GED required.
• Bachelor’s degree in Business, Logistics or related area preferred.
• Administrative support, customer service or dock operations experience preferred.
• Knowledge of DOT regulations and transportation concepts.

Responsibilities

• Monitor daily facility metrics related to service, safety, cost and quality.
• Coordinate dispatch of linehaul equipment and enter dispatch events into Vision/VRP systems.
• Investigate customer service complaints and resolve with customers to ensure satisfaction.
• Escalate unresolved issues to management as needed.
• Maintain driver and equipment files and ensure DOT compliance.
• Assist in corrective action plans from BCSA tests.

Skills

Customer service

Time management

Multi-tasking

Verbal communication

Written communication

Data interpretation

Microsoft Office

Education

High school diploma or GED

Bachelor’s degree in Business/Logistics preferred

Tools

Vision/VRP systems

Microsoft Office

Job description

FedEx is seeking a dispatcher at the Hunker, PA facility to coordinate linehaul dispatches, monitor performance metrics, and ensure DOT compliance. The role involves communication with contractors and staff, handling operational changes, and maintaining accurate records.

The position requires working Tue–Sat, 6:00a–11:00am, at the FedEx location in Hunker, PA, with five days on-site work weekly. EEO statement and accommodations are available.