Strategic Logistics Compliance Lead

DP World; Kansas City (MO); On-site; USD 60,000 - 90,000; Full time

Job summary

DP World is seeking a Customer Compliance - Lead in Kansas City, MO. The role focuses on documentation, KPI monitoring, and policy enforcement within a busy warehouse environment.

You will coordinate cross-functional actions, review supplier and shipper adherence, and support audits and process improvements. The ideal candidate has strong communication, analytical, and organizational skills, with familiarity in quality standards and B2B logistics contexts.

Qualifications

• High school diploma required; knowledge of quality standards (ISO9001, 14001, 45001) a plus.
• Strong verbal and written communication, analytical, and organizational skills.

Responsibilities

• Document installation progress and update asset management systems.
• Coordinate efficient operation of the department and ensure procedures are documented and followed.
• Assist with monitoring daily KPI’s, Quality Metrics, & productivity administration is completed accurately and on time.
• Liaison with all operational departments to ensure smooth workflow & maximum synergy.
• Follow detailed deployment instructions, technical diagrams, and build sheets.
• Perform basic hardware diagnostics and troubleshooting (e.g., verifying connections and equipment status LEDs).
• Assist with planning and participating in the warehouse operations and activities.
• Responsible for assisting with training, development, and execution of supplier and customer policies and procedures.
• Administer all reports and documentation relative to assigned processes.
• Ensure that all supplier & shippers comply to the customer quality standards, compliance, and expectation according to the SOP
• Assist with research and reconcile any exception inventory discrepancies.
• Process order set up via preferred internal system to include but not limited to EDI feeds or manual creation.
• Assist Supervisor with the update of the Inbound Supplier Tier Audit Process chart.
• Work with the Operations team to review operational requirements and ensure adherence to all standard operating procedures.
• Assist Supervisor with quality audits and multiple audit functions, including but not limited to, container audits, package audits, material audits and
• Identify process opportunities to increase productivity and reduce processing failures to promote high quality processing.
• Constructively observe processes and procedures to provide feedback.
• Other duties as assigned to the supplier compliance team.

Skills

Verbal & written communication

Analytical skills

Organizational skills

Quality standards ISO9001

Education

High School Diploma

Job description

DP World is seeking a Customer Compliance - Lead in Kansas City, MO. The role focuses on documentation, KPI monitoring, and policy enforcement within a busy warehouse environment.

You will coordinate cross-functional actions, review supplier and shipper adherence, and support audits and process improvements. The ideal candidate has strong communication, analytical, and organizational skills, with familiarity in quality standards and B2B logistics contexts.