Logistics Operations Lead

Crane Cartage; Kansas City (MO); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Quarterly Incentive Plan

Paid Time Off

Excellent Medical, Dental and Vision

Tuition Reimbursement

Employee Recognition and Rewards

Paid Volunteer Time

Employee Discounts

Wellness Incentives

Job summary

Crane Cartage is seeking a capable supervisor to oversee production operations, staff planning, and performance management at our Kansas City facility. You will enforce policies, resolve conflicts, and coordinate with multiple departments to maintain service levels.

The role emphasizes training, problem-solving, and proactive communication with clients and vendors. The ideal candidate has a high school diploma or GED with several years in the industry and supervisory experience.

Qualifications

• Problem solving- identifies and resolves problems in a timely manner.
• Client service- manages difficult client situations, responds promptly to client needs and welcomes feedback.
• Quality management- looks for ways to improve and promotes quality, demonstrates accuracy and thoroughness.

Responsibilities

• Execute KPI standards such as The Morning Routine and The Director’s Playbook.
• Coordinate daily and weekly activities, plan workloads and staffing.
• Accountable for production, supervision and discipline of employees; manage conflicts.
• Monitor and evaluate employees based on goals and standards.
• Enforce policy and procedure compliance across teams.
• Coordinate with other departments within Crane Cartage.
• Respond to and resolve production problems promptly.
• Train employees on job duties and develop staff through coaching.
• Suggest process improvements and take initiative to implement them.
• Communicate effectively with clients, vendors and employees.
• Assist Operations Manager with planning and budget process.
• Perform other duties as assigned.

Skills

Problem solving

Client service

Quality management

Education

High school diploma or GED

Four years industry experience

Two years supervisory

Job description

Crane Cartage is seeking a capable supervisor to oversee production operations, staff planning, and performance management at our Kansas City facility. You will enforce policies, resolve conflicts, and coordinate with multiple departments to maintain service levels.

The role emphasizes training, problem-solving, and proactive communication with clients and vendors. The ideal candidate has a high school diploma or GED with several years in the industry and supervisory experience.