Strategic Loan Acquisition Specialist

OneMain Financial Group; Bernalillo (NM); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Employee stock purchase plan

Tuition reimbursement

Paid time off

Job summary

OneMain Financial Group in Bernalillo, New Mexico, is seeking a Loan Sales Specialist to listen to customers and provide friendly, fast access to financing for life’s expenses. The role rewards hard work with competitive pay and ongoing development within a supportive environment.

You’ll manage multiple loan processes, build connections, and educate customers on loan terms and optional insurance products, while ensuring compliance and customer satisfaction through the full loan life cycle.

Qualifications

• High School Diploma or GED required.
• Preferred: sales, collections or customer service experience.
• Bilingual in Spanish preferred.

Responsibilities

• Multitask and adapt to dynamic demands, delivering timely service.
• Exceed customer expectations with empathy and results toward goals.
• Develop connections and maintain relationships during loan process lifecycle.
• Manage the loan life cycle, including collections, while ensuring compliance.
• Engage with customers via phone, email, chat and in-house systems.
• Educate customers on loan terms and optional insurance products.

Skills

Sales experience

Customer service

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group in Bernalillo, New Mexico, is seeking a Loan Sales Specialist to listen to customers and provide friendly, fast access to financing for life’s expenses. The role rewards hard work with competitive pay and ongoing development within a supportive environment.

You’ll manage multiple loan processes, build connections, and educate customers on loan terms and optional insurance products, while ensuring compliance and customer satisfaction through the full loan life cycle.