Strategic Lifecycle Email Production Manager

Genentech; South San Francisco (CA); Hybrid; USD 113,000 - 211,000; Full time

Job summary

Genentech in South San Francisco, CA seeks a Digital Experience Email Production Manager to lead planning, coordination, and hands-on delivery of email campaigns. You will partner with Marketing, Product, analytics, and agencies to support high-quality communications and lifecycle experiences.

You bring 5+ years in email marketing, strong automation skills, and a track record of managing complex campaigns, with a focus on compliance, QA, and timely deployment.

Qualifications

• Bachelor's degree required; 5+ years in email and lifecycle marketing.
• Hands-on marketing automation experience with email and lifecycle programs.
• Experience with Adobe Journey Optimizer, SFMC, Braze or Iterable; analytics exposure.

Responsibilities

• Plan, coordinate, and execute email and lifecycle campaigns across programs.
• Ensure compliance, quality, and timely deployment with QA/UAT and approvals.
• Collaborate with Marketing, Product Owners, analytics, and agencies to deliver campaigns.
• Design and improve processes, toolkits, and playbooks for operations.
• Manage multiple projects with timelines, milestones, and stakeholder alignment.

Skills

Email marketing

Lifecycle marketing

Marketing automation

Project management

Communication

Cross-functional collaboration

Healthcare experience

Education

Bachelor's degree

Tools

Adobe Journey Optimizer

Salesforce Marketing Cloud

Braze

Iterable

Job description

Genentech in South San Francisco, CA seeks a Digital Experience Email Production Manager to lead planning, coordination, and hands-on delivery of email campaigns. You will partner with Marketing, Product, analytics, and agencies to support high-quality communications and lifecycle experiences.

You bring 5+ years in email marketing, strong automation skills, and a track record of managing complex campaigns, with a focus on compliance, QA, and timely deployment.