Strategic Lending & Tech Transformation Lead

U.S. Bank; Charlotte (NC); Hybrid; USD 133,000 - 157,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability

Parental leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Business Segment Lending - Specialized Projects Lead to partner with Consumer & Business Banking, guiding strategic initiatives that support Business Lending operations, technology transformation, and AI-related efforts.

This highly visible role requires strong business acumen, project leadership, executive presence, and the ability to navigate complex organizational environments. The position is hybrid with in-office presence three days weekly and flexibility for other

Qualifications

• Master's degree or equivalent combination of education and experience.
• 10+ years of experience leading complex projects, programs, or business transformation initiatives.
• Experience partnering with a Center of Excellence (COE) or enterprise support organization.
• Experience leading technology transformation, system implementation, or digital modernization initiatives.

Responsibilities

• Lead strategic Business Lending initiatives involving technology implementations, system enhancements, process improvements, and business transformation efforts.
• Serve as the primary liaison between Business Lending and the Center of Excellence (COE).
• Partner with business, technology, product, operations, and risk stakeholders to deliver complex projects and programs.
• Drive project planning, execution, implementation, and post-implementation reviews.
• Facilitate cross-functional collaboration and influence stakeholders to achieve project objectives.
• Identify opportunities to improve business processes, user experiences, and operational effectiveness.
• Support initiatives involving lending platforms, CRM solutions, workflow technologies, and AI-enabled capabilities.
• Develop communications, project updates, executive presentations, and implementation strategies for senior leadership.
• Manage competing priorities while ensuring projects remain aligned to business goals and regulatory requirements.
• Lead organizational change efforts and help drive adoption of new processes, technology, and tools.

Skills

Project leadership

Cross-functional collaboration

Executive communication

Stakeholder management

Change management

Influence without authority

Education

Master's degree

Tools

nCino

Salesforce

CRM platforms

Job description

U.S. Bank is seeking a Business Segment Lending - Specialized Projects Lead to partner with Consumer & Business Banking, guiding strategic initiatives that support Business Lending operations, technology transformation, and AI-related efforts.

This highly visible role requires strong business acumen, project leadership, executive presence, and the ability to navigate complex organizational environments. The position is hybrid with in-office presence three days weekly and flexibility for other