Business Segment Lending - Specialized Projects Lead

Us Bank; Minneapolis (MN); Hybrid; USD 133,000 - 157,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) plan

Paid vacation

Parental leave

Disability insurance

Life insurance

Paid holidays

Job summary

U.S. Bank is seeking a Business Segment Lending - Specialized Projects Lead to partner within Consumer & Business Banking, guiding strategic initiatives that support lending operations, technology transformation, and AI-related efforts.

The role acts as a primary liaison between Business Lending and cross-functional partners, coordinating stakeholder alignment, driving change management, and ensuring objectives are met through effective project execution.

Qualifications

• Master's degree or equivalent combination of education and experience.
• 10+ years of experience leading complex projects, programs, or business transformation initiatives.
• Experience supporting Business Lending, Commercial Lending, Credit, Treasury Management, or related financial services functions.
• Experience partnering with a Center of Excellence (COE) or enterprise support organization.

Responsibilities

• Lead strategic Business Lending initiatives involving technology implementations, system enhancements, process improvements, and business transformation efforts.
• Serve as the primary liaison between Business Lending and the Center of Excellence (COE).
• Partner with business, technology, product, operations, and risk stakeholders to deliver complex projects and programs.
• Drive project planning, execution, implementation, and post-implementation reviews.
• Facilitate cross-functional collaboration and influence stakeholders to achieve project objectives.
• Identify opportunities to improve business processes, user experiences, and operational effectiveness.
• Support initiatives involving lending platforms, CRM solutions, workflow technologies, and AI-enabled capabilities.
• Develop communications, project updates, executive presentations, and implementation strategies for senior leadership.
• Manage competing priorities while ensuring projects remain aligned to business goals and regulatory requirements.
• Lead organizational change efforts and help drive adoption of new processes, technology, and tools.

Skills

Leadership

Project management

Change management

Stakeholder management

Cross-functional collaboration

Executive communication

AI familiarity

Education

Master's degree or equivalent combination of education and experience

Tools

nCino

Salesforce

CRM platforms

Job description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

U.S. Bank is seeking a Business Segment Lending - Specialized Projects Lead to serve as a key partner within Consumer & Business Banking, leading strategic initiatives that support Business Lending operations, technology transformation, process improvements, and emerging AI-related efforts.

This role acts as a primary liaison between Business Lending and cross-functional partners, including the Center of Excellence (COE), Credit, Product, Operations, Technology, and vendor-supported platforms. The successful candidate will lead complex projects from concept through implementation, coordinate stakeholder alignment, drive change management activities, and ensure business objectives are achieved through effective project execution.

This is a highly visible individual contributor role requiring strong business acumen, project leadership capabilities, executive presence, and the ability to navigate complex organizational environments.

Key Responsibilities:

• Lead strategic Business Lending initiatives involving technology implementations, system enhancements, process improvements, and business transformation efforts.
• Serve as the primary liaison between Business Lending and the Center of Excellence (COE).
• Partner with business, technology, product, operations, and risk stakeholders to deliver complex projects and programs.
• Drive project planning, execution, implementation, and post-implementation reviews.
• Facilitate cross-functional collaboration and influence stakeholders to achieve project objectives.
• Identify opportunities to improve business processes, user experiences, and operational effectiveness.
• Support initiatives involving lending platforms, CRM solutions, workflow technologies, and AI-enabled capabilities.
• Develop communications, project updates, executive presentations, and implementation strategies for senior leadership.
• Manage competing priorities while ensuring projects remain aligned to business goals and regulatory requirements.
• Lead organizational change efforts and help drive adoption of new processes, technology, and tools.

Basic Qualifications:

• Master's degree, or equivalent combination of education and experience.
• 10+ years of experience leading complex projects, programs, or business transformation initiatives.

Preferred Qualifications

• Experience supporting Business Lending, Commercial Lending, Credit, Treasury Management, Banking Operations, or related financial services functions.
• Experience partnering with a Center of Excellence (COE) or similarly structured enterprise support organization.
• Experience leading technology transformation, system implementation, or digital modernization initiatives.
• Familiarity with lending and customer relationship management platforms such as:
  • nCino
  • Salesforce
  • CRM platforms
• Exposure to AI-enabled business initiatives, automation projects, or emerging technology programs.
• Strong change management and process improvement experience.
• Proven ability to influence without authority and drive results across cross-functional teams.
• Exceptional written, verbal, and executive-level communication skills.
• Experience partnering across multiple business and technology teams to deliver enterprise-scale initiatives.
• Demonstrated success managing stakeholder relationships across various levels of an organization.

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $133,365.00 - $156,900.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.