AI-Driven Business Lending Projects Lead (Hybrid)

U.S. Bank; Los Angeles (CA); Hybrid; USD 133,000 - 157,000; Full time

Benefits offered by this job

Basic term life insurance

Disability insurance

Parental leave

401(k) and retirement plan

Job summary

U.S. Bank seeks a Business Segment Lending - Specialized Projects Lead to drive strategic initiatives for Business Lending, technology transformation, and process improvements.

The role coordinates with COE, Credit, Product, Operations, and Technology to deliver complex programs and manage change. The successful candidate will oversee end-to-end project execution, ensure alignment with regulatory requirements, and communicate updates to senior leadership while maintaining executive presence in

Qualifications

• Master's degree or equivalent combination of education and experience.
• 10+ years of experience leading complex projects, programs, or business transformation initiatives.
• Experience partnering with a Center of Excellence (COE) or enterprise support organization.
• Experience leading technology transformation, system implementation, or digital modernization initiatives.
• Familiarity with lending and customer relationship management platforms such as nCino, Salesforce.

Responsibilities

• Lead strategic Business Lending initiatives involving technology implementations, system enhancements, process improvements, and business transformation efforts.
• Serve as the primary liaison between Business Lending and the Center of Excellence (COE).
• Partner with business, technology, product, operations, and risk stakeholders to deliver complex projects and programs.
• Drive project planning, execution, implementation, and post-implementation reviews.
• Facilitate cross-functional collaboration and influence stakeholders to achieve project objectives.
• Identify opportunities to improve business processes, user experiences, and operational effectiveness.
• Support initiatives involving lending platforms, CRM solutions, workflow technologies, and AI-enabled capabilities.
• Develop communications, project updates, executive presentations, and implementation strategies for senior leadership.
• Manage competing priorities while ensuring projects remain aligned to business goals and regulatory requirements.
• Lead organizational change efforts and help drive adoption of new processes, technology, and tools.

Skills

Project leadership

Stakeholder management

Change management

Executive communication

Cross-functional collaboration

AI initiatives exposure

Influence without authority

Relationship management

Education

Master's degree (or equivalent)

Tools

nCino

Salesforce

CRM platforms

Job description

U.S. Bank seeks a Business Segment Lending - Specialized Projects Lead to drive strategic initiatives for Business Lending, technology transformation, and process improvements.

The role coordinates with COE, Credit, Product, Operations, and Technology to deliver complex programs and manage change. The successful candidate will oversee end-to-end project execution, ensure alignment with regulatory requirements, and communicate updates to senior leadership while maintaining executive presence in