Strategic Legal Ops & Analytics Manager

ICW GROUP HOLDINGS; San Diego (CA); Presencial; USD 130.000 - 170.000; Jornada completa

Descripción de la vacante

ICW Group seeks a Legal Operations & Analytics Manager to strategically manage its outside counsel network across all lines of business. This role monitors defense spend and governs e-billing, while driving data-driven insights to optimize litigation spend and claim outcomes.

The position emphasizes improving operational efficiency through AI and legal technology, with governance of panel performance and cost-effective engagement strategies.

Responsabilidades

• Oversees outside counsel panel across Workers' Comp, General Liability, Auto Liability, Coverage and Bad Faith.
• Leads RFPs and onboarding/offboarding of firms; negotiates rates and alternative fee arrangements.
• Serves as primary relationship owner for panel firms while balancing cost discipline and litigation quality.
• Manages Workers' Compensation defense budget and expands budget visibility for GL, Auto, Coverage, and Bad Faith programs.
• Partners with Finance and Claims for quarterly and annual spend forecasting across lines of business.
• Designs and refines the Defense Attorney Scorecard with KPI-driven performance measures across firms.
• Collaborates with Data Science and IT to enable AI and legal tech adoption across legal operations.

Descripción del empleo

ICW Group seeks a Legal Operations & Analytics Manager to strategically manage its outside counsel network across all lines of business. This role monitors defense spend and governs e-billing, while driving data-driven insights to optimize litigation spend and claim outcomes.

The position emphasizes improving operational efficiency through AI and legal technology, with governance of panel performance and cost-effective engagement strategies.