Senior Legal Operations & AI Analytics Lead

ICW Group; Sacramento (CA); Presencial; USD 138.000 - 232.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401K retirement plans

Paid Time Off

Paid holidays throughout calendar year

Bonus potential

Descripción de la vacante

ICW Group is seeking a Legal Operations & Analytics Manager to strategically manage its outside counsel panel across multiple lines of insurance business. You will drive data-driven performance, oversee e-billing and compliance, and identify opportunities to apply AI and legal tech to improve outcomes and efficiency.

You will lead budgeting, forecasting, and scorecard development, collaborating with Claims, Finance, and IT to deliver actionable insights and cost controls.

Formación

• Bachelor’s degree in a related field required (or equivalent).
• J.D., paralegal certification, or equivalent legal operations credential preferred.
• Minimum of 7 years’ experience in legal operations, outside counsel management, or claims litigation management.

Responsabilidades

• Oversee ICW Group’s outside counsel panel across Workers' Compensation, General Liability, Auto Liability, Coverage, and Bad Faith.
• Lead the RFP process as well as firm onboarding/offboarding; negotiate rates and alternative fee arrangements.
• Serve as primary relationship owner for panel firms, balancing cost discipline with defense quality.
• Manage the Workers' Compensation defense budget and build spend visibility for GL, Auto, Coverage, Bad Faith.
• Partner with Finance/Claims for quarterly and annual forecasting of outside counsel spend by line of business.
• Design and refine ICW Group's Defense Attorney Scorecard and deliver executive-level reporting & trend analyses.
• Establish and oversee outside counsel billing policies, e-billing, and compliance.
• Partner with IT to pilot AI-enabled legal tech and establish a strategic roadmap for adoption.
• Develop governance to extend data-driven models to new lines of business and ensure alignment with stakeholder needs.

Conocimientos

Legal operations

Outside counsel management

Budgeting & forecasting

Analytics & reporting

AI / legal tech awareness

Educación

Bachelor’s degree in a related field

J.D./paralegal certification or equivalent credential

Herramientas

MS Office

Power BI

Tableau

Descripción del empleo

ICW Group is seeking a Legal Operations & Analytics Manager to strategically manage its outside counsel panel across multiple lines of insurance business. You will drive data-driven performance, oversee e-billing and compliance, and identify opportunities to apply AI and legal tech to improve outcomes and efficiency.

You will lead budgeting, forecasting, and scorecard development, collaborating with Claims, Finance, and IT to deliver actionable insights and cost controls.