Legal Ops & Analytics Lead — Hybrid

ICW Group

Lisle (IL)

Hybrid

USD 138,000 - 232,000

Full time

8 days ago

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Benefits offered by this job

Bonus potential

Paid Time Off

Paid holidays

401K retirement plans

Job summary

ICW Group is seeking a Legal Operations & Analytics Manager to strategically manage its outside counsel network and monitor defense spend across workers' comp, GL, auto, and bad faith matters. You’ll drive data-driven performance, e-billing governance, and cost-saving opportunities while leveraging AI to improve outcomes.

You will partner with Claims, Legal, Finance, and Analytics to deliver KPI dashboards, litigation insights, and strategic recommendations, reporting to leadership with

Qualifications

Bachelor’s degree in a related field required (or equivalent).
J.D., paralegal cert, or equivalent legal operations credential preferred.
Minimum 7 years’ experience in legal operations or outside counsel management.

Responsibilities

Oversee ICW Group's outside counsel panel across lines of business.
Lead RFPs, onboarding and onboarding, and negotiate rates.
Manage defense budget and forecasting for multiple lines.
Develop scorecards to measure law firm performance and spend.
Govern e-billing, compliance, and AI-enabled tooling for operations.
Collaborate with Claims, Legal, Finance, and Analytics.

Skills

Legal operations management

Data analytics

Budgeting

Education

Bachelor's degree in a related field

J.D., paralegal certification or equivalent preferred

Tools

Excel

Power BI

Tableau

E-billing platforms

Job description

You will partner with Claims, Legal, Finance, and Analytics to deliver KPI dashboards, litigation insights, and strategic recommendations, reporting to leadership with

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