Strategic Leader for SharePoint Online Platform

Tokio Marine North America Services; Plano (TX); Hybrid; USD 120,000 - 150,000; Full time

Job summary

Tokio Marine North America Services in Plano, TX is seeking a Senior SharePoint Online Platform Leader to own and evolve the enterprise SharePoint Online platform. This role partners with business stakeholders to establish governance, drive modernization, and oversee managed services teams for improved adoption and value.

The ideal candidate brings 7+ years of SharePoint Online/M365 leadership, strong governance experience, and the ability to align platform strategy with business outcomes.

Qualifications

• 7+ years of SharePoint Online and/or Microsoft 365 platform experience.
• Experience leading enterprise collaboration platforms.
• Experience managing managed services resources or vendors.
• Strong stakeholder management, communication, and leadership skills.
• Experience with governance, information architecture, metadata, and platform operations.
• Experience developing platform roadmaps, modernization strategies, and operational standards.
• Strong analytical and problem-solving capabilities

Responsibilities

• Act as the internal SharePoint Online platform owner and trusted business advisor.
• Build strong relationships across business and technology teams.
• Demonstrate excellent communication skills and the ability to persuade stakeholders at all levels of the organization.
• Develop and communicate a clear platform strategy and roadmap.
• Lead and influence cross-functional stakeholders without relying solely on formal authority.
• Identify modernization, automation, and innovation opportunities.
• Establish governance guardrails that enable business productivity while managing risk.
• Guide managed services teams to deliver high-quality service.
• Provide technical leadership and informed platform decision-making.
• Deliver measurable improvements in adoption, user satisfaction, governance maturity, and operational effectiveness.
• Translate business needs into platform capabilities and governance standards.
• Lead stakeholder engagement, communications, roadmap discussions, and service reviews.
• Drive platform adoption through relationship management, communication, and education.
• Develop and maintain the SharePoint Online roadmap.
• Evaluate emerging Microsoft 365 and SharePoint Online capabilities.
• Lead modernization, automation, and continuous improvement initiatives.
• Define success metrics and business outcomes for platform investments.
• Define standards for governance, information architecture, lifecycle management, metadata, taxonomy, and permissions.
• Partner with Security, Infrastructure, Enterprise Architecture, and Compliance teams to manage risk.
• Lead and coordinate managed services teams.
• Establish operational processes, controls & guidelines documentation, process maps & flows documentation, escalation procedures, and service standards.
• Monitor service quality, operational performance, and stakeholder satisfaction.
• Provide technical guidance and evaluate platform solution recommendations.
• Lead automation initiatives utilizing Power Automate, PowerShell, and Microsoft Graph.
• Ensure platform alignment with enterprise architecture and identity management standards.

Skills

Stakeholder management

Communication

Leadership

Platform strategy

Governance

Cross-functional collaboration

Relationship building

Tools

Power Automate

PowerShell

Microsoft Graph

Job description

Tokio Marine North America Services in Plano, TX is seeking a Senior SharePoint Online Platform Leader to own and evolve the enterprise SharePoint Online platform. This role partners with business stakeholders to establish governance, drive modernization, and oversee managed services teams for improved adoption and value.

The ideal candidate brings 7+ years of SharePoint Online/M365 leadership, strong governance experience, and the ability to align platform strategy with business outcomes.