Strategic Leader, 3PL Warehouse Operations

Vita Coco Company; New York (NY); On-site; USD 150,000 - 170,000; Full time

Benefits offered by this job

Bonus potential

Job summary

Vita Coco Company seeks a Director of 3PL Warehouse Operations to lead its third-party warehouse network, drive safety, quality, productivity, and cost efficiency across locations. You will manage performance, onboarding, and partner relationships while collaborating with Demand, Transportation, Customer Service, Finance, IT, and internal teams.

The ideal candidate is hands-on, data-driven, with extensive 3PL management, negotiation, and continuous-improvement experience, traveling as needed to

Qualifications

• Bachelor’s degree in a related field or equivalent experience.
• 10+ years in warehouse, distribution, logistics, or supply chain operations.
• 5+ years managing 3PL providers and multi-site warehouse operations.
• Proven 3PL sourcing, RFPs, contract negotiations, onboarding, and performance management experience.
• Strong knowledge of warehouse operations, inventory management, labor, fulfillment, and distribution.
• Experience managing budgets, costs, KPIs, SLAs, and continuous-improvement initiatives.
• Demonstrated leadership in developing teams.
• Strong analytical, negotiation, communication, and problem-solving skills.
• Experience with WMS, ERP, EDI, and supply-chain technology.
• Knowledge of warehouse safety, quality, security, and compliance.
• Ability to travel to 3PL and business locations as needed.

Responsibilities

• Provide strategic oversight of all 3PL warehouse operations including service levels, KPIs, OTIF, capacity and staffing.
• Lead performance reviews, escalations, corrective actions, and business continuity planning.
• Ensure consistent standards, accountability, and continuous improvement across the 3PL network.
• Lead 3PL sourcing, RFPs, evaluations, due diligence, site assessments, negotiations, contracting, and partner selection.
• Manage total cost, service capabilities, technology, capacity, scalability, and risk in evaluating providers.
• Lead implementation and transition of new 3PL facilities, ensuring readiness.
• Manage warehouse costs, budgets, pricing, contracts, and cost-to-serve initiatives.
• Ensure inventory accuracy, control, availability, and reconciliation across facilities.
• Identify opportunities for process, productivity, labor, technology, automation, and network optimization.
• Continually evaluate pricing within the existing network to identify savings opportunities.

Skills

Leadership

Strategic thinking

Negotiation

Analytics

Cross-functional collaboration

Travel readiness

Education

Bachelor’s degree in Supply Chain, Logistics, Operations, Business or related field

Tools

WMS

ERP

EDI

Cost-to-serve analytics

Job description

Vita Coco Company seeks a Director of 3PL Warehouse Operations to lead its third-party warehouse network, drive safety, quality, productivity, and cost efficiency across locations. You will manage performance, onboarding, and partner relationships while collaborating with Demand, Transportation, Customer Service, Finance, IT, and internal teams.

The ideal candidate is hands-on, data-driven, with extensive 3PL management, negotiation, and continuous-improvement experience, traveling as needed to