Strategic Lead, Disney Central Data & Insights

The Walt Disney Company; Tampa (FL); On-site; USD 135,000 - 180,000; Full time

Benefits offered by this job

Health benefits

Educational opportunities

Special extras

Job summary

The Walt Disney Company seeks a Senior Manager for Disney Central Data & Insights to lead data strategy, governance, and operational insight capabilities across Disney Central operations. The role oversees data integration, platform design, KPI management, and insights visualization to enable faster, clearer, and more informed decisions.

Collaboration with partners such as DxT, Industrial Engineering, and Commercial Intelligence is essential to align data requirements, strengthen governance, and

Qualifications

• 7+ years in data analytics or related discipline.
• 5+ years leading managers, analysts, or cross-functional teams.
• Experience in data strategy, governance, KPI standardization, or BI.
• Track record delivering large-scale data integration with operations.
• Experience with unstructured data analytics (speech/text).
• Ability to translate data to actionable leadership insights.

Responsibilities

• Lead and develop a team for data integration, compliance, and analytics.
• Establish the contact center data strategy, governance, and platform roadmaps.
• Oversee data privacy controls and compliance reporting.
• Build KPI frameworks and real-time dashboards across operations.
• Translate analyses into leadership-ready recommendations.
• Lead quality monitoring and identify actionable trends.
• Influence cross-functional partners to align data priorities.

Skills

Leadership

Data governance

KPI management

Analytics storytelling

Cross-functional collaboration

Communication of complex data

Change leadership

Education

Advanced degree in Technology/Software Eng/Analytics

Tools

Tableau

PowerBI

SQL

Python

R

Job description

The Walt Disney Company seeks a Senior Manager for Disney Central Data & Insights to lead data strategy, governance, and operational insight capabilities across Disney Central operations. The role oversees data integration, platform design, KPI management, and insights visualization to enable faster, clearer, and more informed decisions.

Collaboration with partners such as DxT, Industrial Engineering, and Commercial Intelligence is essential to align data requirements, strengthen governance, and