Strategic Account Manager – Commercial Grounds

Bland Landscaping; Durham (NC); On-site; USD 60,000 - 90,000; Full time

Job summary

Bland Landscaping is seeking an Account Manager to serve as the primary liaison between our clients and the company. You will manage contracts, drive growth, and propose landscape enhancements that boost value and beauty for commercial properties.

The role emphasizes autonomous field work, high EQ, and the ability to adapt communications to HOA boards and asset managers while maintaining Bland Landscaping as the top choice for grounds management.

Qualifications

• Minimum: 2-year college degree with 2+ years of experience in retail, customer service, outside sales, landscaping, property management, or related field.
• Preferred: 4-year degree in Horticulture, Agronomy, Landscape Architecture, or Business.
• Willingness to obtain pesticide license and CLT certification within first year.

Responsibilities

• Strategic Partnership: Act as lead consultant for a dedicated book of business, fostering long-term relationships via high-touch communication.
• Site Audits & Quality Assurance: Perform regular site walks and audits to ensure maintenance standards meet contract specs.
• Adaptive Communication: Tailor communications to client personas—formal HOA board presentations, ROI-focused reports for commercial PMs, and technical data for high-touch buyers.
• Conflict Resolution: Proactively identify and resolve client concerns to maintain high retention across the portfolio.
• Enhancement Identification: Identify opportunities for site improvements such as drainage, seasonal color, turf renovation, or plant transitions.

Skills

Outside sales

Customer service

Account management

Relationship building

Education

2-year college degree

Bachelor’s degree

Job description

Bland Landscaping is seeking an Account Manager to serve as the primary liaison between our clients and the company. You will manage contracts, drive growth, and propose landscape enhancements that boost value and beauty for commercial properties.

The role emphasizes autonomous field work, high EQ, and the ability to adapt communications to HOA boards and asset managers while maintaining Bland Landscaping as the top choice for grounds management.