Strategic Key Accounts & Partnerships Lead

Jewelers Mutual Group; Neenah (WI); On-site; USD 85,000 - 135,000; Full time

Benefits offered by this job

Competitive compensation

Collaborative culture

Community & giving

Great Place to Work Certified

Job summary

Jewelers Mutual Group in Wisconsin seeks a seasoned Key Account Manager to serve as the primary liaison with partners, developing personalized strategies to drive revenue and navigate contractual requirements.

You will nurture trust-based relationships with executive contacts, monitor performance metrics, and coordinate cross-functional initiatives to meet organizational goals while ensuring regulatory compliance and high partner satisfaction.

Qualifications

• Bachelor’s degree required.
• 5+ years of client or account management experience.
• willingness and ability to travel up to 15% for industry events and field work.
• Experience with MS Office Suite is required.

Responsibilities

• Develop, coordinate and execute complex strategies to achieve revenue targets with high-value strategic partners.
• Cultivate trust-based relationships with partner contacts, review performance metrics and identify opportunities for improvement and expansion.
• Prepare and conduct business reviews and strategic planning sessions aligning partner objectives with company goals.
• Provide strategic advice and tailored engagement solutions to drive joint growth with partners.
• Lead, troubleshoot, and resolve partner issues promptly to ensure satisfaction and retention.
• Onboard and train new partners on systems, processes, products and sales techniques across multiple channels.
• Utilize Salesforce and AI tools to track partner engagement and performance.

Skills

Client management

Account management

Communication

Travel readiness

Education

Bachelor’s degree

Tools

MS Office Suite

Job description

Jewelers Mutual Group in Wisconsin seeks a seasoned Key Account Manager to serve as the primary liaison with partners, developing personalized strategies to drive revenue and navigate contractual requirements.

You will nurture trust-based relationships with executive contacts, monitor performance metrics, and coordinate cross-functional initiatives to meet organizational goals while ensuring regulatory compliance and high partner satisfaction.