Strategic Key Account Service Coordinator

Nutech Fire Alarm & Security; Downey (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Nutech Fire Alarm & Security in Downey, California, is seeking a Key Account Service Coordinator. This role involves managing day-to-day service activities, maintaining service accounts, and providing excellent customer service. Candidates should have at least 3 years of experience, strong communication skills, and proficiency in relevant software tools. The position offers competitive salary and benefits. Join us to ensure effective service for our key account customers in Southern California.

Qualifications

• Minimum 3 years of sales and/or excellent customer service experience.
• Excellent communication skills, both written and oral.
• Professionally presentable and dependable.

Responsibilities

• Manage day-to-day service activities and maintain service accounts.
• Call on existing and new key account customers to maintain services.
• Schedule service calls and repairs for existing customers.
• Prepare service proposals and track service schedules.
• Monitor and follow-up on pending repairs; order parts as needed.
• Perform customer follow-ups to ensure satisfaction.

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft Access

Inspectpoint software

Job description

Nutech Fire Alarm & Security in Downey, California, is seeking a Key Account Service Coordinator. This role involves managing day-to-day service activities, maintaining service accounts, and providing excellent customer service. Candidates should have at least 3 years of experience, strong communication skills, and proficiency in relevant software tools. The position offers competitive salary and benefits. Join us to ensure effective service for our key account customers in Southern California.