Strategic Key Account Manager - Production Print

Ricoh USA, Inc.; Kansas City (KS); On-site; USD 100,000 - 140,000; Full time

Job summary

Ricoh USA, Inc. in the Kansas City region seeks a senior Key Account Executive to own the full sales cycle across Ricoh’s production print offering, including inkjet/toner devices, software, services and finishing. You will manage strategic accounts and drive growth with minimal overlay support.

This role requires directing account strategy, conducting SARs, forecasting in RISE (Oracle CRM), and locating net new opportunities within the territory, with travel as needed to KS and NE.

Qualifications

• Bachelor’s degree preferred or equivalent experience.
• Minimum 8 years in production print sales, preferably across transactional and graphic communications accounts.
• Strong track record of account growth, retention, and solution-based selling.
• Proficient in RISE (Oracle CRM) and MS Office.

Responsibilities

• Own a defined book of key accounts and drive retention and expansion.
• Manage all elements of the sales cycle, from discovery to close, across Ricoh’s entire production print offering.
• Conduct recurring Strategic Account Reviews (SARs) with customers to track performance and identify growth areas.
• Uncover net new business opportunities within existing accounts.
• Secure net new customers within assigned territory.
• Actively track opportunities and maintain up-to-date forecasting using RISE (Oracle CRM).
• Maintain awareness of print technology developments and apply insights where applicable in client engagements.

Skills

Account management

Strategic selling

Executive engagement

Forecasting

CRM knowledge

Education

Bachelor's degree preferred

Tools

RISE (Oracle CRM)

Microsoft Office

Sales planning tools

Job description

Ricoh USA, Inc. in the Kansas City region seeks a senior Key Account Executive to own the full sales cycle across Ricoh’s production print offering, including inkjet/toner devices, software, services and finishing. You will manage strategic accounts and drive growth with minimal overlay support.

This role requires directing account strategy, conducting SARs, forecasting in RISE (Oracle CRM), and locating net new opportunities within the territory, with travel as needed to KS and NE.