Strategic Key Account Manager - OEM Solutions

Smithsgroup2; Houston (TX); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

ERGs across the company

Smiths Day global celebration

Diversity & inclusion programs

Job summary

The Key Account Manager (KAM) at Smiths is responsible for developing, managing, and strengthening relationships with assigned customers at the local level, focusing on senior management partnerships and mutual value through strategic collaboration.

As a sales-focused role, the KAM drives revenue growth by identifying new business opportunities within existing accounts, aligning solutions with customer objectives, and expanding account potential while ensuring high customer satisfaction and

Qualifications

• Bachelor's degree in Engineering, Marketing, Business Management, or a related field, or equivalent professional experience is preferred.
• High school diploma or equivalent required.
• Experience in Sales and/or Account Management, including customer relationship management, negotiations, contracts, and related legal/commercial matters.
• Outstanding networking, relationship-building, and communication skills, with the ability to influence customers and stakeholders at multiple organizational levels.
• Recognized industry expertise in Original Equipment Manufacturers (OEMs) for rotating equipment and a strong understanding of associated end-user markets.
• Ability and willingness to travel approximately 50%, primarily throughout North America, including occasional travel to Canada. Global travel may occur for internal company events as needed.

Responsibilities

• Build and maintain strong relationships with key stakeholders and senior leaders within assigned customer accounts, serving as the primary point of contact for all account-related matters.
• Deploy and execute the global account strategy in alignment with direction provided by the Global Account Manager (GAM).
• Develop a deep understanding of customers' business objectives, challenges, R&D priorities, and strategic requirements to effectively align company solutions.
• Identify and capitalize on opportunities to grow revenue through upselling, cross-selling, and expanding the scope of services within existing accounts.
• Lead technical discussions and support customer decision-making while ensuring compliance with internal engineering standards and policies.
• Develop and execute account plans to achieve order intake, sales, and margin targets in collaboration with local and global account teams.

Skills

Relationship-building

Networking

Communication skills

Influence stakeholders

Travel willingness

Education

Bachelor's degree in Engineering, Marketing, Business Management, or related field

High school diploma or equivalent

Job description

The Key Account Manager (KAM) at Smiths is responsible for developing, managing, and strengthening relationships with assigned customers at the local level, focusing on senior management partnerships and mutual value through strategic collaboration.

As a sales-focused role, the KAM drives revenue growth by identifying new business opportunities within existing accounts, aligning solutions with customer objectives, and expanding account potential while ensuring high customer satisfaction and