Strategic Key Account Manager – Industrial & Flooring Solutions

AbilityLinks; Trenton (GA); Presencial; USD 90 000 - 130 000; Tempo integral

Resumo da oferta

Georgia Power is seeking a Key Account Manager II to manage strategic accounts in northwest Georgia, focusing on Industrial and Commercial segments with flooring sector insights. You will cultivate relationships, deliver multi-product solutions, and drive customer value and loyalty.

Reporting to the Segment Sales manager, you will coordinate with cross-functional teams and navigate complex programs to maximize NPS and revenue while supporting storm duty and occasional travel.

Qualificações

• Minimum of two years of experience providing exceptional customer service and support with large Industrial and/or Commercial customers (Flooring Industry experience is a plus)
• Four-year degree (Engineering, Business, or other technical degree preferred) or comparable work experience required
• Certified Energy Manager®, Certified Energy Auditor®, or other relevant technical/energy industry certification(s) preferred
• Proven history of working well with internal partners
• Familiar with Customer Resource Management (CRM) tools such as Oracle Sales Cloud, SalesForce, Hubspot, or other leading CRM tool

Responsabilidades

• Provide industry leading customer support and service through exceptional communication, both internally and externally, that drive top quartile NPS results
• Become the customer’s Energy Expert - build and maintain strong working relationships with decision makers for assigned customer portfolio
• Work and communicate with all key cross-functional partners such as: Distribution, Transmission, Pricing & Rates, Solutions, Economic Development, Region Leadership, Customer Choice, etc.
• Directly partner with the Solutions organization to maximize growth and the seamless delivery of solutions across all Southern Company products and services to assigned customers in order to grow the market, revenues, and profitability

Conhecimentos

Relationship Building

Customer Focus & Problem Solving

Digital Engagement

Solution Selling

Technical & Analytical

Formação académica

Four-year degree (Engineering, Business, or other technical degree) or comparable work experience

Ferramentas

Oracle Sales Cloud

SalesForce

Hubspot

Descrição da oferta de emprego

Georgia Power is seeking a Key Account Manager II to manage strategic accounts in northwest Georgia, focusing on Industrial and Commercial segments with flooring sector insights. You will cultivate relationships, deliver multi-product solutions, and drive customer value and loyalty.

Reporting to the Segment Sales manager, you will coordinate with cross-functional teams and navigate complex programs to maximize NPS and revenue while supporting storm duty and occasional travel.