Strategic Key Account Manager II - Energy Solutions

Georgia Power Company; Cartersville (GA); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

Incentive/bonus program

Comprehensive benefits

Job summary

Georgia Power is seeking a Key Account Manager II to support major Industrial and Commercial customers in northwest Georgia, focusing on flooring segment opportunities. You will manage complex relationships, develop customer-centric plans, and coordinate with internal partners to deliver multi-product energy solutions.

The role requires at least two years of service experience with large customers, a four-year degree, CRM knowledge, and a proactive, collaborative mindset.

Qualifications

• Minimum of two years of experience providing exceptional customer service and support with large Industrial and/or Commercial customers.
• Four-year degree (Engineering, Business, or other technical degree preferred) or comparable work experience required.
• Certified Energy Manager®, Certified Energy Auditor®, or other relevant technical/energy industry certification(s) preferred.

Responsibilities

• Provide industry leading customer support and service through exceptional communication, both internally and externally, that drive top quartile NPS results.
• Become the customer’s Energy Expert - build and maintain strong working relationships with decision makers for assigned customer portfolio.
• Work and communicate with key cross-functional partners such as Distribution, Transmission, Pricing & Rates, Solutions, Economic Development, Region Leadership, Customer Choice, etc.
• Directly partner with the Solutions organization to maximize growth and the seamless delivery of solutions across all Southern Company products and services to assigned customers in order to grow the market, revenues, and profitability.

Skills

Relationship Building

Customer Focus

Digital Engagement

Solution Selling

Technical & Analytical

Education

Bachelor's degree

Tools

Oracle Sales Cloud

Salesforce

HubSpot

Job description

Georgia Power is seeking a Key Account Manager II to support major Industrial and Commercial customers in northwest Georgia, focusing on flooring segment opportunities. You will manage complex relationships, develop customer-centric plans, and coordinate with internal partners to deliver multi-product energy solutions.

The role requires at least two years of service experience with large customers, a four-year degree, CRM knowledge, and a proactive, collaborative mindset.