Strategic Key Account Manager for Safety & Certification

CSA Testing & Certification; Cleveland (OH); On-site; USD 47,273 - 62,795; Full time

Benefits offered by this job

Annual bonus program

Job summary

CSA Group in Toronto, Ontario seeks a sales-focused professional to manage client relationships, prepare cost proposals, and drive new business across assigned accounts. You will coordinate with marketing for events, respond to inquiries, and maintain accurate client data in Centra.

Minimum 2–4 years in sales with knowledge of Salesforce/Workday is preferred; strong English communication and CRM skills are essential.

Qualifications

• Post‑secondary education required.
• 2–4 years of sales experience.
• Understanding of Salesforce and Workday a plus.
• Knowledge of the safety certification industry.
• Proficient with Word, Excel, PowerPoint, Outlook and CRM/database apps.
• Excellent verbal and written English communication skills.
• Excellent phone and customer service skills.
• Detail oriented and able to multitask.
• Strong organization and time management skills.
• Ability to draft and deliver sales presentations.

Responsibilities

• Initiates the sales process, providing information to existing clients.
• Manages the sales process by responding to inquiries and visits to present CSA Group services.
• Prepares cost proposals using questionnaires and worksheets.
• Maintains client files and inputs into Centra.
• Regularly follows up on quotations and sales opportunities.
• Researches customer accounts for growth and generates leads.
• Promotes CSA Group services and meets/exceeds sales targets.

Skills

Sales experience

Verbal & written English

Time management

Organization

Customer service

Education

Post‑secondary education

Tools

Salesforce

Workday

Centra

CRM software / database applications

Job description

CSA Group in Toronto, Ontario seeks a sales-focused professional to manage client relationships, prepare cost proposals, and drive new business across assigned accounts. You will coordinate with marketing for events, respond to inquiries, and maintain accurate client data in Centra.

Minimum 2–4 years in sales with knowledge of Salesforce/Workday is preferred; strong English communication and CRM skills are essential.