Strategic Key Account Director – Life Sciences

BioIVT; Massachusetts; On-site; USD 140,000 - 210,000; Full time

Job summary

BioIVT, a leading global provider of research models and services, seeks a Key Account Director to drive sales, manage strategic customers, and mentor account managers. You will shape strategy, build long-term partnerships, and negotiate terms to maximize revenue and customer value.

The role reports to the North American Leadership Team and requires strong negotiation, relationship-building, and strategic thinking in a fast-paced environment.

Qualifications

• Leadership of junior team members.
• High level of intensity, enthusiasm, and professionalism.
• Strong executive presence and high degree of self-awareness.
• Ability to quickly evaluate situations and take direct appropriate actions to resolve issues.
• Well-founded and practiced formal problem-solving skills.
• Assertive self-starter who can operate effectively in a constantly changing environment.
• Sound business acumen, analytical and sales selling skills.
• Strong growth mindset and strategic prowess.
• Well-developed verbal and written communication capabilities to prepare and deliver customer and internal communication as well as presentations to a variety of audiences.
• Solid organizational skills, with experience drafting and negotiating various types of contracts.
• Advanced level skills in Microsoft Office suite (Word, Excel, PowerPoint, Power BI, SFDC, etc.

Responsibilities

• Drive full account support and development for assigned key accounts.
• Develop trusted advisor relationships with key customer partners and BioIVT stakeholders.
• Expand relationships with existing customers by proposing solutions meeting objectives.
• Increase sphere of influence by engaging key decision-makers.
• Maintain and enhance technical knowledge on product lines and market trends.
• Develop business plans and account maps; monitor progress and adjust tactics.
• Provide demand forecasting and communicate changes based on customer needs.
• Deliver executive-level sales presentations and business reviews with defined actions.
• Collaborate with Operations and Client Services to optimize distribution and inventory management.
• Resolve issues and negotiate pricing and contract terms with customers.

Skills

Leadership

Executive presence

Negotiation

Strategic thinking

Pipeline development

Contract negotiation

Customer relationship

Forecasting

Presentation skills

Team mentoring

Tools

Power BI

SFDC

Excel

Job description

BioIVT, a leading global provider of research models and services, seeks a Key Account Director to drive sales, manage strategic customers, and mentor account managers. You will shape strategy, build long-term partnerships, and negotiate terms to maximize revenue and customer value.

The role reports to the North American Leadership Team and requires strong negotiation, relationship-building, and strategic thinking in a fast-paced environment.