Strategic Key Account Director – Growth & Partnerships

ADP, Inc.; Massachusetts; On-site; USD 140,000 - 210,000; Full time

Job summary

BioIVT, a leading global provider of research models and services, seeks a Key Account Director to lead strategic customer relationships in North America from Massachusetts. You will drive sales strategy, expand key accounts, and ensure high customer satisfaction through tailored solutions.

You will mentor Key Account managers, develop account plans, deliver executive reviews, and collaborate with Operations and Finance to optimize distribution and contracts in a fast-paced environment.

Qualifications

• Experience leading junior team members.
• Strong executive presence and communication skills.
• Excellent negotiation and contract skills.
• Analytical mindset with strategic planning abilities.
• Proven sales experience managing large accounts.

Responsibilities

• Lead and mentor Key Account managers to drive account development.
• Develop deep knowledge of client needs and partnership elements.
• Define strategic growth opportunities and drive sales results.
• Prepare executive level sales presentations and business reviews.
• Negotiate pricing and contracts with customers and internal teams.
• Forecast demand and coordinate with Operations for service delivery.
• Expand relationships with existing customers and close new opportunities.
• Travel as needed to manage key accounts.

Skills

Leadership

Executive presence

Communication

Negotiation

Problem solving

Analytical thinking

Strategic thinking

Sales experience

Team management

Tools

Microsoft Office

Power BI

Salesforce (SFDC)

Job description

BioIVT, a leading global provider of research models and services, seeks a Key Account Director to lead strategic customer relationships in North America from Massachusetts. You will drive sales strategy, expand key accounts, and ensure high customer satisfaction through tailored solutions.

You will mentor Key Account managers, develop account plans, deliver executive reviews, and collaborate with Operations and Finance to optimize distribution and contracts in a fast-paced environment.