Strategic Jira Process Analyst

Lewis | James Professional; Atlanta (GA); On-site; USD 90,000 - 140,000; Full time

Job summary

Lewis | James Professional seeks a Senior Jira Process Analyst to partner with cross‑functional teams and improve Jira/Confluence workflows, reporting, and governance across the delivery lifecycle.

This hands‑on role focuses on translating team needs into practical Jira and Confluence solutions, while enhancing visibility, consistency, and efficiency through dashboards, automation, and documentation improvements.

Qualifications

• Experience translating operational needs into Jira/Confluence solutions.
• Ability to gather requirements and facilitate discussions with stakeholders.
• Strong analytical and problem‑solving skills.

Responsibilities

• Develop and maintain Jira dashboards, filters, JQL queries, reports, automations, and Confluence content.
• Establish governance and best practices for Jira/Confluence usage.
• Configure workflows, fields, screens, and related components to support team processes.

Skills

Process analysis

Business analysis

Requirements gathering

Facilitation

Agile/Scrum

Tools

Jira

Confluence

JQL

Dashboards

Job description

Lewis | James Professional seeks a Senior Jira Process Analyst to partner with cross‑functional teams and improve Jira/Confluence workflows, reporting, and governance across the delivery lifecycle.

This hands‑on role focuses on translating team needs into practical Jira and Confluence solutions, while enhancing visibility, consistency, and efficiency through dashboards, automation, and documentation improvements.