Senior Jira & Confluence Solutions Lead
Lewis James Professional
Turn this role into an interview — a resume and cover letter built around what this employer wants.
Job summary
Lewis James Professional is seeking a Jira Process Analyst to support a cross-functional product delivery team. The role focuses on improving how work is planned, tracked, and reported across Jira and Confluence—translating team structures, responsibilities, and workflows into effective Jira and Confluence solutions.
The ideal candidate combines process analysis, business analysis, and Jira expertise, facilitating discussions, documenting processes, and delivering practical configurations,
Qualifications
- 5+ years of experience with Jira and Confluence in process analysis, business analysis, or delivery roles.
- Strong understanding of Jira/Confluence workflows, dashboards, reporting, and JQL.
- Experience gathering requirements, facilitating discussions, and collaborating with cross-functional stakeholders.
Responsibilities
- Develop Jira dashboards, filters, JQL queries, reports, automations, and Confluence content for visibility into team activities.
- Establish and promote standards, governance, and best practices for Jira/Confluence usage.
- Configure Jira workflows, fields, screens, and related components to support processes and reporting.
- Lead discussions, gather requirements, and translate needs into Jira/Confluence solutions.
- Continuously improve team processes, efficiency, and adoption through Jira/Confluence enhancements.
- Communicate tradeoffs, risks, and recommendations to stakeholders clearly.
- Support implementation, testing, data cleanup, migration, and ongoing improvements.
Skills
Tools
Job description
Lewis James Professional is seeking a Jira Process Analyst to support a cross-functional product delivery team. The role focuses on improving how work is planned, tracked, and reported across Jira and Confluence—translating team structures, responsibilities, and workflows into effective Jira and Confluence solutions.
The ideal candidate combines process analysis, business analysis, and Jira expertise, facilitating discussions, documenting processes, and delivering practical configurations,
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
