Senior Jira & Confluence Administrator

The Timberline Group; St. Louis (MO); On-site; USD 85,000 - 120,000; Full time

Job summary

The Timberline Group is seeking an experienced Infrastructure Engineer specializing in Atlassian Jira and Confluence administration. You will manage Jira projects, workflows, permissions, screen schemes, and integrations, ensuring security and reliability across a large organization.

You will analyze data from Jira/Confluence, create reports, maintain documentation, and work directly with users to gather requirements, propose solutions, perform regular maintenance, updates, and backups, and

Qualifications

• 3+ years of combined infrastructure engineering experience
• Experience in Atlassian Jira and Confluence administration in a large organization
• Understanding of Jira workflows, permission schemes, notification schemes, screen schemes, etc.
• Understanding in customizing Atlassian Jira including adding custom fields and building custom workflows
• Access Management using permission schemes, groups, roles
• Experience with Jira automation, subscriptions, notification schemes
• Manage and maintain Jira projects, test plans, templates, workflows and permissions
• Create and maintain comprehensive documentation for configurations, workflows, and processes
• Analyze data from Jira and Confluence to identify trends, generate reports, and insights
• Experience working directly with users to gather requirements and make recommendations
• Perform routine maintenance, updates, and backups of Atlassian products
• Assess new Atlassian apps and plugins, recommending value-adding options
• Bachelor's degree in related field
• Experience with Microsoft 365 and Service Now

Responsibilities

• Maintain deep technical knowledge of solution design and operating approaches
• Develop collaborative partnerships with stakeholders to implement technology solutions
• Anticipate and solve problems during and after delivery
• Configure and optimize Jira/Confluence to meet user needs
• Create and maintain documentation for configurations and processes
• Analyze Jira/Confluence data to identify trends and improvements
• Provide recommendations based on user requirements
• Perform routine maintenance and backups of Atlassian products

Skills

Jira workflows

User requirement gathering

Data analysis & reporting

Education

Bachelor's degree in CS or related field

Tools

Jira administration

Confluence administration

Permission schemes

Notification schemes

Screen schemes

Custom fields & field configurations

Workflows customization

Screens and screen schemes

Atlassian apps & plugins evaluation

Job description

The Timberline Group is seeking an experienced Infrastructure Engineer specializing in Atlassian Jira and Confluence administration. You will manage Jira projects, workflows, permissions, screen schemes, and integrations, ensuring security and reliability across a large organization.

You will analyze data from Jira/Confluence, create reports, maintain documentation, and work directly with users to gather requirements, propose solutions, perform regular maintenance, updates, and backups, and