Strategic IT Vendor Manager & Contracts Lead

AVI-SPL; Mountain View (CA); On-site; USD 110,000 - 165,000; Full time

Benefits offered by this job

Medical benefits (vision & dental)

Paid holidays, sick days & personal (P

Training and professional development

Job summary

AVI-SPL is seeking an IT Vendor Management & Contracts Specialist to act as the central bridge between internal stakeholders and external technology partners, ensuring compliance with MSAs, SOWs and contracted SLAs.

You will drive governance, supplier performance, and cost visibility across global locations, partnering with Legal, Procurement, and Engineering to renew contracts, evaluate vendor performance, and manage risk.

Qualifications

• 4–6+ years in IT vendor management, vendor operations, partner management, or technology procurement/contracts.
• Proven track record leading supplier governance programs, including QBRs and partner scorecards.
• Solid understanding of enterprise IT/AV technology services, professional services agreements, and standard SOW structures.
• Strong contract fluency—interpretation of commercial terms, milestones, deliverables, and service credits.
• Experience collaborating with enterprise procurement, legal, and engineering teams to enforce vendor accountability.
• Proficiency with workflow/tracking tools (Smartsheet, Jira, Google Workspace, or similar).
• Strong negotiation, communication, and executive presentation skills.

Responsibilities

• Vendor Governance & Performance: establish governance rhythms with IT and workplace partners, run QBRs, syncs, and scorecards.
• Contract & SOW Oversight: manage MSAs, SOWs, and service contracts to ensure deliverables and billing match terms.
• SLA Tracking & Issue Escalation: monitor KPIs, track SLAs, and resolve escalations.
• Cross-Functional Alignment: coordinate renewals, change orders, RFP evaluations, and scope changes.
• Operational Reporting & Visibility: maintain visibility into commitments, expirations, deliverables, and spend.

Skills

Vendor governance

QBRs & scorecards

Contract interpretation

Negotiation

Executive communication

Cross-functional collaboration

Tools

Smartsheet

Jira

Google Workspace

Job description

AVI-SPL is seeking an IT Vendor Management & Contracts Specialist to act as the central bridge between internal stakeholders and external technology partners, ensuring compliance with MSAs, SOWs and contracted SLAs.

You will drive governance, supplier performance, and cost visibility across global locations, partnering with Legal, Procurement, and Engineering to renew contracts, evaluate vendor performance, and manage risk.