Strategic IT Supplier Management Lead

Thecentermemphis; Memphis, Northern (TN, KY); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Core Medical Coverage

401K Retirement Plan with 7% Employer

Exceptional Paid Time Off

Maternity / Paternity Leave

Infertility Treatment Program

Adoption Assistance

Education Assistance

Enterprise Learning and Development

And more

Job summary

ALSAC is seeking a Manager, IT Supplier Management to lead the organization’s IT supplier strategy, governance, and commercial management across software, SaaS, cloud, infrastructure, and services. You’ll partner with IT leadership, Finance, Procurement, Legal, and Information Security to ensure value, manage risk, and optimize technology investments.

This role requires strategic leadership, strong negotiation skills, and a proven track record in vendor governance, RFx, contract negotiations,

Qualifications

• Bachelor's degree and 6+ years of experience, including managerial experience.
• Experience developing and managing IT supplier management policies, standards, governance frameworks, and operational processes.
• Experience managing technology suppliers across software, SaaS, cloud, telecommunications, infrastructure, consulting, and managed services.
• Demonstrated expertise in supplier relationship management, vendor performance management, and supplier governance.
• Proven success leading complex technology contract negotiations and working with internal/external legal counsel.
• Experience managing RFx processes, supplier evaluations, supplier selection, and contract lifecycle activities.
• Experience establishing supplier performance metrics, scorecards, and executive reporting.
• Strong financial acumen with budgeting, forecasting, invoice review, spend analysis, and cost optimization.
• Experience defining, negotiating, and enforcing SLAs.
• Strong analytical, organizational, project management, and problem-solving skills.
• Excellent communication skills with the ability to influence and collaborate across all levels of the organization.

Responsibilities

• Develop and improve IT supplier management policies, standards, processes, and governance practices.
• Drive supplier management maturity, operational efficiencies, and technology spend optimization initiatives.
• Establish supplier performance measurement frameworks, scorecards, reporting, and supplier tiering models.
• Evaluate market trends and supplier capabilities to support strategic technology decisions.
• Lead strategic relationships with technology suppliers, consulting partners, and service providers.
• Conduct regular business reviews and hold suppliers accountable for contractual obligations, SLAs, and outcomes.
• Manage supplier escalations, dispute resolution, and performance improvement initiatives.
• Foster collaborative supplier partnerships while maintaining governance and accountability.
• Lead vendor evaluations, RFx activities, supplier selection processes, and contract negotiations.
• Partner with Procurement, Legal, Finance, and Information Security to mitigate risk and align contracts with requirements.
• Identify opportunities to consolidate suppliers, optimize licensing, and increase purchasing leverage.
• Monitor supplier spend, budgeting inputs, forecasting, and invoice management processes.
• Identify cost savings, cost avoidance, and value optimization opportunities across the technology portfolio.
• Evaluate supplier financial viability and market conditions to mitigate risk.
• Maintain supplier risk, performance, and spend data for decision-making.
• Collaborate with IT leadership, PMO, Finance, Procurement, Legal, and Information Security.
• Serve as trusted advisor on supplier strategy, contract management, and vendor governance.
• Support technology initiatives by aligning supplier engagements with objectives, policies, and standards.
• Deliver training and best practices related to supplier management across IT.
• Provide leadership and development for IT Supplier Management team.

Skills

Strategic thinking

Communication

Analytical thinking

Project management

Problem solving

Leadership

Education

Bachelor's degree

Job description

ALSAC is seeking a Manager, IT Supplier Management to lead the organization’s IT supplier strategy, governance, and commercial management across software, SaaS, cloud, infrastructure, and services. You’ll partner with IT leadership, Finance, Procurement, Legal, and Information Security to ensure value, manage risk, and optimize technology investments.

This role requires strategic leadership, strong negotiation skills, and a proven track record in vendor governance, RFx, contract negotiations,