Strategic IT Partnerships Lead

Essex Solutions; Atlanta (GA); On-site; USD 110,000 - 150,000; Full time

Job summary

Essex Solutions in Atlanta, GA is seeking an IT Relationship Manager to bridge IT teams and business units, translating operational needs into technology initiatives and ensuring investments deliver measurable value.

You will manage stakeholder expectations, coordinate demand and service delivery, translate business strategies into roadmaps, and lead change management for new IT solutions, with emphasis on ERP, BI tools, cybersecurity awareness, and data governance.

Qualifications

• 3–5 years in IT business relationship management or IT service delivery.
• Bachelor's degree in IT or related field.
• Experience with ERP, BI tools, and project/change management.

Responsibilities

• Manage stakeholder expectations and escalations across IT and business units.
• Coordinate demand, service management, and SLA reviews.
• Translate business strategies into technology roadmaps.
• Oversee vendor and supplier relationships to optimize delivery.
• Lead quarterly business reviews and monitor KPIs.
• Drive change management, training, and adoption of new IT solutions.

Skills

Stakeholder management

Vendor management

IT service delivery

Change management

Communication skills

Negotiation

Presentation skills

Problem-solving

Business acumen

Education

Bachelor's degree in Information Technology or related field

Tools

Jira

Power BI

Qlik

Job description

Essex Solutions in Atlanta, GA is seeking an IT Relationship Manager to bridge IT teams and business units, translating operational needs into technology initiatives and ensuring investments deliver measurable value.

You will manage stakeholder expectations, coordinate demand and service delivery, translate business strategies into roadmaps, and lead change management for new IT solutions, with emphasis on ERP, BI tools, cybersecurity awareness, and data governance.