Strategic IT Partnerships & Delivery Manager

RICEFW Technologies Inc; Richmond (VA); On-site; USD 90,000 - 130,000; Full time

Job summary

RICEFW Technologies Inc in Richmond, VA seeks a strategic IT partner to work with agency leadership and ITD to deliver services and products. You will manage escalations and coordinate with Districts and Enterprise Architecture to align roadmaps with business needs.

The role emphasizes building trust with business partners, translating strategy into execution, and ensuring compliance with policies. Strong communication and negotiation skills are essential to influence stakeholders across levels.

Qualifications

• Bachelor's degree or six or more years of related IT experience.
• Experience in IT including SDLC, Agile Methodology, and Technology Procurements.
• Strong written, verbal, and presentation skills with leadership at all levels.
• Ability to listen, build rapport, credibility, and influence stakeholders.
• Conflict negotiation and resolution with tough customers.
• Team-oriented with shared ownership; focus on purpose and results.
• Ability to connect strategy to execution; strategic thinker.
• Experience in product line planning, development, and management.
• Understanding of VDOT organization structure including Districts and Central Office.

Responsibilities

• Meet with Agency leadership up to Executive level on a routine basis.
• Work closely with IT leadership to ensure successful and continuous delivery of all products and services by ITD.
• Partner with Districts to act as a focal point for IT management, escalations, and coordination.
• Develop and maintain a multi-year business capability roadmap with Enterprise Architecture.
• Build and maintain relationships with assigned business partners.
• Coordinate work, prioritize requests, and manage escalations for assigned Divisions.
• Identify opportunities for new services, service improvements, and technical innovation.
• Oversee management of partner expectations related to ITD engagement and service/product delivery.
• Manage escalations related to technology procurements, projects and service delivery.
• Identify, champion, and communicate customer needs.
• Collaborate with ITD teams managing production operations and strategic direction for systems owned by partners.
• Support continued compliance with VDOT and VITA policies, standards, and guidelines.

Skills

Strategic thinking

Stakeholder management

Relationship building

Communication

Agile methodologies

SDLC

Product line planning

IT procurement

Conflict negotiation

Influence without authority

Executive communication

Education

Bachelor's degree in Information Technology

Job description

RICEFW Technologies Inc in Richmond, VA seeks a strategic IT partner to work with agency leadership and ITD to deliver services and products. You will manage escalations and coordinate with Districts and Enterprise Architecture to align roadmaps with business needs.

The role emphasizes building trust with business partners, translating strategy into execution, and ensuring compliance with policies. Strong communication and negotiation skills are essential to influence stakeholders across levels.