Strategic IT Partner Manager (Buffalo)

ITPartners+; Buffalo (NY); Hybride; USD 70 000 - 110 000; Plein temps

Avantages offerts par ce poste

Health insurance (employee)

Dental & Vision options

Life Insurance

Paid time off

401(k) with company match

Résumé du poste

ITPartners+ in Buffalo, NY seeks an Account Manager – Managed IT Services to own and grow a portfolio of partners, drive recurring revenue, and build new partnerships in the Buffalo area. You will serve as a trusted advisor, uncover opportunities, and coordinate with engineering, sales, and service teams to deliver value.

The role blends account management with business development, focusing on technology solutions, cybersecurity, cloud, and infrastructure to meet partner goals.

Qualifications

• 3-5 years of experience in B2B sales, account management, client success, or business development.
• Comfortable owning both an existing book of business and a new‑business pipeline.
• Enjoys hunting for opportunities rather than relying solely on inbound leads.
• Communicate, negotiate, and present confidently with stakeholders at every level.
• Use strong relationship‑building skills to establish trust and rapport with partners.
• Understand IT services and connect technology solutions to partner business needs.
• Work independently, manage competing priorities, meet deadlines, and maintain accurate CRM activity.
• MSP or technology industry experience and a bachelor’s degree in business, IT, or a related field are preferred.

Responsabilités

• Own and grow an assigned portfolio of ITPartners+ partners and recurring revenue.
• Build trusted relationships with business owners, executives, and key stakeholders.
• Understand each partner's business, goals, challenges, technology environment, and future priorities.
• Identify opportunities to expand partnerships through additional technology, cybersecurity, cloud, infrastructure, and business solutions.
• Lead strategic partner conversations around priorities, risks, and upcoming initiatives.
• Collaborate with engineering, project, sales, and service teams to deliver a consistent partner experience.
• Take ownership of communication when challenges arise and help coordinate the right resources toward resolution.
• Build and maintain a healthy pipeline of prospective partners throughout the Buffalo market.
• Generate new opportunities through prospecting, networking, referrals, community involvement, and relationship building.
• Develop relationships with business owners and executive‑level decision makers.
• Lead discovery conversations focused on business goals, technology challenges, risk, and future needs.
• Collaborate internally to develop solutions and proposals aligned with prospective partner needs.
• Own opportunities through the sales process and convert new relationships into long‑term ITPartners+ partnerships.
• Help grow ITPartners+' presence and relationships within the Buffalo business community.

Connaissances

B2B sales

Account management

Client success

Business development

CRM mastery

Stakeholder comms

Tech solutions

Formation

Bachelor's degree in business or IT

Outils

CRM software

Description du poste

ITPartners+ in Buffalo, NY seeks an Account Manager – Managed IT Services to own and grow a portfolio of partners, drive recurring revenue, and build new partnerships in the Buffalo area. You will serve as a trusted advisor, uncover opportunities, and coordinate with engineering, sales, and service teams to deliver value.

The role blends account management with business development, focusing on technology solutions, cybersecurity, cloud, and infrastructure to meet partner goals.