Strategic IT Manager, Enterprise Solutions

firstPRO, Inc; Cherry Hill Township (NJ); On-site; USD 120,000 - 160,000; Full time

Job summary

firstPRO, Inc. is seeking an IT Manager – Enterprise Solutions to lead strategy, delivery, and ongoing support of enterprise applications supporting HR, Legal, LMS, and other corporate functions.

This individual will manage a team of IT Developers, Analysts, and external vendor partners while overseeing a portfolio of SaaS platforms and internally developed applications. This role partners with HR, Legal, Learning Management, and IT leadership to drive the technology roadmap, align initiatives

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Business, or a related field.
• 8–10 years of progressive IT experience with at least 3–5 years of people management experience.
• Proven experience managing enterprise business applications across HR, Legal, Learning Management, or other corporate functions.
• Strong understanding of SaaS applications, enterprise software ecosystems, and internally developed business applications.
• Previous hands-on software development experience with enterprise technologies, programming languages, or application frameworks.
• Experience leading application implementations, upgrades, integrations, and operational support.
• Ability to translate complex business requirements into scalable technical solutions.
• Strong project and portfolio management experience, including budgeting, forecasting, resource planning, and risk management.
• Excellent leadership, coaching, communication, and stakeholder management skills.
• Demonstrated experience managing third-party vendors, implementation partners, and service providers.

Responsibilities

• Partner with HR, Legal, Learning Management, and IT leadership to develop and execute the application strategy and technology roadmap.
• Align technology initiatives with business objectives, digital transformation efforts, and enterprise architecture standards.
• Identify opportunities to improve business processes through system enhancements, automation, and technology innovation.
• Serve as a trusted advisor to business stakeholders, translating business needs into effective technology solutions.
• Lead the implementation, configuration, enhancement, integration, and ongoing support of SaaS platforms and internally developed applications.
• Manage the full application lifecycle, including upgrades, maintenance, integrations, issue resolution, and continuous improvement initiatives.
• Ensure solutions remain secure, scalable, reliable, and aligned with enterprise standards and best practices.
• Lead, mentor, and develop a high-performing team of IT Developers, Analysts, and support professionals.
• Foster a collaborative, inclusive, and customer-focused team environment.
• Establish priorities, manage workloads, and support professional growth while driving operational excellence and project success.
• Oversee a portfolio of application initiatives, including system enhancements, integrations, and new technology implementations.
• Manage project planning, prioritization, resource allocation, capacity planning, budgeting, and risk management.
• Deliver projects on time, within scope, and within budget while maintaining stability of existing production systems.
• Support long-term technology planning and investment strategies.
• Manage relationships with SaaS providers, implementation partners, and technology vendors.
• Monitor vendor performance, contract compliance, service levels, and project deliverables.
• Ensure vendors align with organizational standards, security requirements, and delivery expectations.
• Ensure enterprise applications comply with cybersecurity standards, data privacy regulations, internal IT policies, and audit requirements.
• Support governance activities including change management, user access controls, system audits, and JSOX compliance.
• Promote best practices around security, operational controls, and application governance.

Skills

People management

Stakeholder management

Strategic planning

Leadership

Project management

Vendor management

Communication

Education

Bachelor's degree in Information Technology, Computer Science, Business, or related field

Tools

Enterprise software platforms

HRIS systems experience

Job description

firstPRO, Inc. is seeking an IT Manager – Enterprise Solutions to lead strategy, delivery, and ongoing support of enterprise applications supporting HR, Legal, LMS, and other corporate functions.

This individual will manage a team of IT Developers, Analysts, and external vendor partners while overseeing a portfolio of SaaS platforms and internally developed applications. This role partners with HR, Legal, Learning Management, and IT leadership to drive the technology roadmap, align initiatives