Strategic IT Leader for Multi-Site Operations

HarborChase, LLC.; Vero Beach, Northern (FL, KY); Híbrido; USD 90 000 - 130 000; Tempo integral

Resumo da oferta

HarborChase, LLC is seeking an experienced IT leader to serve as the trusted technology adviser and primary internal resource for HarborChase Communities and the corporate office. You will oversee and provide hands-on support for technology used by about 200 associates across 18 communities in 8 states, partnering with external IT providers for larger initiatives, cybersecurity, and specialized projects.

The role includes managing end-user devices, vendor contracts, and IT asset records while

Qualificações

• Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related field preferred; equivalent experience may be considered.
• At least five years of progressive IT experience, preferably in a multi-site organization. Experience in Senior Living, Healthcare, Hospitality, or another multi-location service organization is preferred.
• Strong hands-on experience with hardware, software, networking, telecommunications, mobile devices, Microsoft 365, and end-user support. Experience with Yardi, Sherpa, or similar business applications is a plus.
• Ability to manage vendors, service providers, contracts, procurement, and technology-related expenses while independently prioritizing multiple issues and projects.
• Strong leadership, problem-solving, organizational, and customer service skills.
• Ability to communicate effectively with all levels of management, associates, vendors, outside technology partners, and other contacts.
• Ability to travel periodically to company locations as business needs require.

Responsabilidades

• Serve as the primary Help Desk for all technical questions, troubleshooting, and support needs across the organization.
• Manage onboarding and offboarding of associates, including computers, phones, accounts, system access, and equipment, ensuring a positive user experience.
• Coordinate technology installations and connectivity for new community construction, openings, renovations, and acquisitions, including network, internet, telephone, access control, cameras, POS, and other technology systems as applicable.
• Coordinate with external IT partners on larger infrastructure, architecture, cybersecurity, and specialized technology projects; serve as the internal project owner.
• Configure and maintain network addressing and connectivity requirements for applications and installed technology.
• Maintain accurate records of IT assets, vendors, service contracts, software licenses, warranties, service providers, and renewal dates.

Conhecimentos

Hardware

Software

Networking

Telecommunications

Mobile devices

Microsoft 365

End-user support

Yardi

Sherpa

Vendor management

Leadership

Formação académica

Bachelor's degree or equivalent experience

Descrição da oferta de emprego

HarborChase, LLC is seeking an experienced IT leader to serve as the trusted technology adviser and primary internal resource for HarborChase Communities and the corporate office. You will oversee and provide hands-on support for technology used by about 200 associates across 18 communities in 8 states, partnering with external IT providers for larger initiatives, cybersecurity, and specialized projects.

The role includes managing end-user devices, vendor contracts, and IT asset records while