Strategic Internal Communications Lead - Global Operations

Acrisure; Minneapolis (MN); On-site; USD 115,000 - 145,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with company match

Flexible vacation policy

Paid holidays

EAP and Calm App

Career development opportunities

Job summary

Acrisure is seeking a Senior Manager, Internal Communications to partner with senior leaders and drive strategic messaging across a global workforce. You will shape communication plans that support transformation initiatives, digital modernization, and global operating model evolution.

You will translate business strategy into clear, engaging content, manage high-visibility programs, and coach leaders on effective communication.

Qualifications

• Experience leading communications for global operations transformation.
• Proven ability to develop and execute integrated communications for complex tech changes.
• Ability to operate in dynamic, ambiguous environments and drive senior leaders' alignment.
• Proven ability to influence stakeholders without direct authority.
• Strong written, verbal, and interpersonal communication skills.

Responsibilities

• Serve as trusted advisor to senior leaders on messaging and employee engagement.
• Develop and execute internal comms strategies aligned with business priorities.
• Translate complex strategies into clear communications that inform and inspire.
• Lead integrated plans for transformations, ERP/CRM and technology modernization.
• Partner with cross-functional teams to align stakeholders and deliver projects.
• Establish objectives, messages, channels, timelines, and success metrics.
• Measure effectiveness using engagement data and business outcomes.

Skills

Global operations transformation

Strategic communications

Leadership alignment

Executive communications

Change management

CRM platforms

Project management

AI-enabled tools

Storytelling

Cross-functional collaboration

Education

Bachelor’s degree in Communications, Public Relations, Journalism, Business, or related field

Master's degree preferred

Tools

CRM platforms

Contact center platforms

Telephony solutions

Workflow automation tools

AI-enabled tools

Content management systems

Job description

Acrisure is seeking a Senior Manager, Internal Communications to partner with senior leaders and drive strategic messaging across a global workforce. You will shape communication plans that support transformation initiatives, digital modernization, and global operating model evolution.

You will translate business strategy into clear, engaging content, manage high-visibility programs, and coach leaders on effective communication.