Global Internal Communications Lead – Transformation & Engagement

Acrisure; Philadelphia (Philadelphia County); On-site; USD 115,000 - 145,000; Full time

Benefits offered by this job

Competitive compensation

Medical, Dental, and Vision Insurance

401(k) with company match

Flexible vacation policy and holidays

EAP and Calm app subscription

Pet Insurance

Job summary

Acrisure in Philadelphia seeks a Senior Manager, Internal Communications to partner with senior leaders, translate business strategy into clear messaging, and lead global internal communications initiatives across transforming operating models and technology modernization.

You will drive change programs, measure engagement, and ensure alignment with Acrisure's culture, values, and growth objectives while coordinating across diverse teams and geographies.

Qualifications

• Experience leading communications for global operations transformation.
• Experience with complex technology transformations (CRM, telephony, workflow).
• Ability to operate in dynamic, ambiguous environments and deliver high-quality comms.

Responsibilities

• Serve as trusted advisor to senior leaders on messaging and engagement.
• Develop and execute integrated communications plans aligned with priorities.
• Lead programs for technology implementations and enterprise initiatives.
• Partner with cross-functional teams to deliver multifaceted projects.
• Measure and report on engagement and business outcomes.

Skills

Strategic communications

Leadership

Change management

Stakeholder management

Storytelling

Data-driven

Education

Bachelor’s degree in Communications, Public Relations, Journalism, Business, or related field

Master's degree preferred

Tools

CRM platforms

Contact center tech

Telephony solutions

Workflow automation

Enterprise system integrations

AI-enabled tools

Job description

Acrisure in Philadelphia seeks a Senior Manager, Internal Communications to partner with senior leaders, translate business strategy into clear messaging, and lead global internal communications initiatives across transforming operating models and technology modernization.

You will drive change programs, measure engagement, and ensure alignment with Acrisure's culture, values, and growth objectives while coordinating across diverse teams and geographies.