Strategic Internal Communications Lead

Socket.dev; Cambridge (MA); On-site; USD 128,000 - 176,000; Full time

Job summary

Flagship Pioneering is seeking a Senior Manager, Internal Communications to develop and execute internal communications strategies that keep Flagship and its ecosystem employees informed, engaged, and aligned with the mission of building breakthrough companies.

You will manage internal channels—intranet, newsletters, email, digital signage, and executive communications—working with leadership, HR, and functions to deliver timely, audience-focused messaging and a stronger employee experience.

Qualifications

• Bachelor's degree in Communications, Public Relations, Journalism, English, Marketing, Human Resources, or a related field or equivalent relevant experience.
• At least 7 years of progressive experience in internal communications, corporate communications, employee communications, change communications, or a related discipline.
• Demonstrated success developing and executing internal communications plans that support organizational priorities, employee engagement, and business initiatives.
• Strong creative instincts and a willingness to challenge conventional approaches, bringing fresh ideas for how to communicate, engage employees, and tell compelling stories across channels and formats.
• Exceptional writing, editing, and storytelling skills, with the ability to tailor messages for diverse employee audiences and executive stakeholders; meticulous attention to detail.
• Experience managing complex communications projects involving multiple stakeholders, competing priorities, and sensitive or confidential information.
• Strong understanding of internal communications channels, editorial planning, and employee engagement best practices.
• Proven ability to build collaborative relationships and provide communications guidance to leaders and cross-functional partners.
• Experience using employee feedback, engagement metrics, and communications analytics to evaluate effectiveness and inform continuous improvement.
• Ability to juggle multiple initiatives and projects with ease.
• Prior experience in a fast-paced, high-growth organization; life sciences, biotech, or innovation-driven environments preferred but not required.

Responsibilities

• Develop and execute internal communications plans that support Flagship's business and employee-related needs, as well as communications strategies that reach employees across Flagship’s ecosystem of 40+ companies.
• Create clear, compelling content for internal channels, including company and ecosystem-wide emails, newsletters, digital signage, internal messaging platforms, materials for internal events, executive communications, among others.
• Manage Flagship’s intranet and develop editorial calendars and communication priorities across internal channels, ensuring timely, coordinated, and audience-focused communications.
• Partner with leadership, HR, and functional teams to ensure consistent, timely communication around strategic initiatives, organizational updates, and culture-building efforts.
• Design and manage communication campaigns that support employee engagement, inclusion, onboarding, and internal brand storytelling across multiple formats and platforms.
• Serve as a trusted communications partner to internal stakeholders, providing guidance and sound judgment on messaging, audience strategy, communication timing, and approaches to complex or sensitive organizational issues.
• Establish best practices and feedback loops to evaluate the effectiveness of internal communications, leveraging employee feedback, engagement metrics, and other insights to make recommendations and continuously improve tone, messaging, and channel performance.
• Identify opportunities to strengthen the employee experience through storytelling, executive visibility, recognition programs, and two-way communication.
• Maintain internal communications governance and editorial standards, ensuring content is accurate, on-brand, and aligned with Flagship's voice across all channels.
• Support crisis and issues communications planning, helping leaders respond to sensitive organizational moments with clarity and care.

Skills

Internal communications

Content creation

Project management

Stakeholder management

Editorial calendars

Storytelling

Writing/editing

Education

Bachelor's degree in Communications, Public Relations, Journalism, English, Marketing, Human Resources, or related field

Tools

Intranet platforms

Newsletters

Digital signage

Analytics tools

Job description

Flagship Pioneering is seeking a Senior Manager, Internal Communications to develop and execute internal communications strategies that keep Flagship and its ecosystem employees informed, engaged, and aligned with the mission of building breakthrough companies.

You will manage internal channels—intranet, newsletters, email, digital signage, and executive communications—working with leadership, HR, and functions to deliver timely, audience-focused messaging and a stronger employee experience.