Strategic Internal Account Manager - Auto Finance

Lendbuzz Inc.; Ipswich (MA); On-site; USD 65,000 - 75,000; Full time

Job summary

Lendbuzz Inc. is seeking an ambitious Internal Account Manager to drive growth in our automotive floorplan business and serve as a trusted partner to our dealership network.

This desk-based role focuses on prospecting, onboarding, and building lasting relationships with auto dealerships. You will work with the floorplan operations team to educate partners, manage credit utilization, and support day-to-day dealer needs.

Qualifications

• 1–3+ years in account management, customer service, collections, or operations (experience in automotive finance, floorplanning, or dealership operations is a major plus).
• Professional, clear, and assertive phone and written communication; comfortable conducting firm collection calls while maintaining positive client relationships.
• Exceptional organization and time-management skills with the ability to manage multiple priorities simultaneously in a dynamic setting.
• Strong critical thinking skills with a proven track record of making sound, risk-conscious decisions.
• Multilingual candidates are a plus, particularly fluency in Portuguese and/or Spanish.

Responsibilities

• Audit reconciliation and asset tracking for third-party floorplan inventory.
• Monitor daily account standings and serve as the primary contact to ensure timely dealer payments.
• Assess portfolio risks and make risk-conscious operational decisions to minimize financial risk.

Skills

Account management

Customer service

Collections

Operations

Multilingual

Tools

CRM platforms

Portfolio management tools

Job description

Lendbuzz Inc. is seeking an ambitious Internal Account Manager to drive growth in our automotive floorplan business and serve as a trusted partner to our dealership network.

This desk-based role focuses on prospecting, onboarding, and building lasting relationships with auto dealerships. You will work with the floorplan operations team to educate partners, manage credit utilization, and support day-to-day dealer needs.