Remote Insurance Account Manager - Strategy & Client Impact

Brown & Brown, Inc.; Phoenix (AZ); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health benefits

Dental & Vision

Income protection

401(k) plan

Paid time off

Job summary

Brown & Brown, Inc. is seeking an Account Manager who will independently manage client service deliverables and contribute to client strategy.

You will analyze data, make recommendations, and execute plans in partnership with Account Executives and Senior Account Managers, while owning project plans and client inquiries. You will prepare RFPs/RFIs, maintain plan documentation, perform contract reviews, and participate in client audits, ensuring accurate information and timely deliverables for

Qualifications

• Bachelor’s degree required.
• Minimum 5 years’ experience in a similar Group Insurance role.
• Extensive knowledge of benefits including STD, LTD, life, AD&D, voluntary benefits, dental and vision.
• Strong technical understanding of contracts, plan design, claims, and vendor capabilities.
• Excellent interpersonal, verbal and written communication, and presenting skills.
• Proficient in Microsoft Office applications.
• Self-directed, able to work independently and in a virtual environment.
• Detail-oriented with strong organizational and deadline management.
• Active Life, Accident, and Health license or willingness to obtain within 6 months.

Responsibilities

• Prepare RFPs and RFIs, coordinating carrier proposals and Executive Summaries.
• Maintain current/historical plan designs, process maps, rates, and plan documents in client database.
• Perform certificate/contract reviews, plan design analyses, and benchmarking.
• Participate in client claim audits and summarize results with insights and recommendations.
• Identify, assess, and escalate issues; collaborate with Account Executives and clients.
• Establish strong relationships with Executives, Senior Managers, clients, and carriers.
• Advise on plan options, interpret data/benchmarks, and develop recommendations.
• Coordinate resources to resolve client issues and prioritize needs.
• Attend client meetings and provide consultative support for the client.

Skills

Bachelor’s degree

5+ years’ experience

Interpersonal communication

Microsoft Office

Self-directed work

Contract/plan design knowledge

Education

Bachelor’s degree

Tools

Salesforce

Job description

Brown & Brown, Inc. is seeking an Account Manager who will independently manage client service deliverables and contribute to client strategy.

You will analyze data, make recommendations, and execute plans in partnership with Account Executives and Senior Account Managers, while owning project plans and client inquiries. You will prepare RFPs/RFIs, maintain plan documentation, perform contract reviews, and participate in client audits, ensuring accurate information and timely deliverables for