Enterprise Sales Project Lead (On‑Site)

Vertiv Corporation; Westerville (OH); On-site; USD 90,000 - 120,000; Full time

Job summary

Vertiv, based in Westerville, OH, is seeking a Project Manager, Enterprise Sales to drive end-to-end project execution and customer engagement. This on-site role partners with the North American Sales team and internal operations to deliver projects on time and within budget while ensuring a seamless customer experience.

You will lead cross-functional teams, manage scope and risks, and communicate effectively with stakeholders at all levels.

Qualifications

• Bachelor's degree in business, management, engineering, or related field.
• 4+ years of project management experience.
• Strong communication skills for meetings and presentations.
• Must be able to drive projects to completion.
• Proactive and effective problem solver.
• Strong organizational skills and attention to detail.
• Knowledge of engineering, operations, manufacturing processes, and commissioning processes
• Experience working directly with general contractors and/or other construction professionals.
• Ability to successfully manage stakeholders in a matrixed environment.

Responsibilities

• Successfully delivers proactive project and program management to ensure ongoing customer engagement with the ultimate goal of driving customer loyalty and repeat business.
• Builds and maintains strong relationships with the key internal and customer stakeholders.
• Acts as a key point of contact for the client (along with Sales Leaders/Account Directors), ensuring effective communication and understanding of customers' needs and expectations.
• Collaborates with the sales account manager to align on customer expectations and drive successful execution.
• Coordinates and manages early-stage customer technical engagement by getting technical sales involved to drive clarity on scope, engagement, deliverables, and expectations.
• Leads end-to-end project and program management activities, including planning, execution, monitoring, and delivery.
• Oversees order entry, product delivery, site deployments, and technical development engagements, ensuring they meet quality, scope, and timeline requirements.
• Manages significant aspects of customer engagement, including program strategy, milestones, and deliverables.
• Acts as an umbrella program manager, coordinating with various program and project management functions within the company to streamline the customer interface and ensure a cohesive approach.
• Coordinates and leads across various internal support functions throughout the product and project lifecycle.
• Identifies potential risks and proactively implements mitigation strategies to ensure project and program success.
• Monitors sales project progress and addresses issues promptly to minimize disruptions and ensure coordination of activities on the critical path.
• Coordinates the team to implement short term and long-term resolutions.
• Assembles cross functional teams to address issues to ensure program or project issues are resolved in a timely manner.
• Oversees post-sales service and support activities, ensuring customer satisfaction and addressing any issues or concerns promptly.
• Acts as liaison and escalation point for Sales, Service, the factories, and the Lines of Business.
• Continuously seeks opportunities to enhance the client's experience and value from our products and services.
• Develops a RACI Matrix to ensure functional groups understand roles, responsibilities, and deliverables.
• Coordinates with order management, plant production, logistics, contractors, services and warranty groups throughout the project.
• Escalates potential conflicts to avoid impact to the customer and balances large projects demand with flow business.
• Escalates and creates urgency around any issues that would impede the success of the sales project.
• Ensures that issues are resolved in a timely manner and communicated to the stakeholders.
• Documents meeting notes, action items and follow through to completion.

Skills

Project management

Communication

Stakeholder management

Organizational skills

Construction experience

Cross-functional collaboration

Leadership

Education

Bachelor's degree

Job description

Vertiv, based in Westerville, OH, is seeking a Project Manager, Enterprise Sales to drive end-to-end project execution and customer engagement. This on-site role partners with the North American Sales team and internal operations to deliver projects on time and within budget while ensuring a seamless customer experience.

You will lead cross-functional teams, manage scope and risks, and communicate effectively with stakeholders at all levels.