Strategic Inside Sales Pro - Metals

Reliance, Inc.; Kent (WA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Life and AD&D insurance

EAP and wellness

Job summary

EMJ, a leading supplier of steel and aluminum products in North America, seeks an Inside Sales Representative to promote and develop leads, handle inquiries, and manage customer relationships remotely by phone or email. You will process orders, provide product details, and coordinate with operations and the Test Reports Department as needed.

The role emphasizes strong sales acumen, knowledge of metallurgy and product applications, and the ability to collaborate with the Inside Sales team to meet

Qualifications

• 1-2 years of relevant experience or equivalent combination of education and experience.
• High School diploma/GED required; bachelor’s degree preferred.
• Strong knowledge of sales principles, customer service processes, and the metals industry.
• Ability to multi-task, prioritize, and manage time effectively.
• Excellent verbal and written communication skills; strong virtual presence and listening skills.
• Strong analytical and problem-solving skills.

Responsibilities

• Sell products for distribution to business and industrial establishments or individuals at sales office.
• Serve as the primary contact for customers, maintaining customer relationships and addressing issues with assigned accounts.
• Manage customer accounts to grow business opportunities.
• Develop sales strategies and action plans to assess buying potential and product requirements.
• Develop new prospects and interact with existing customers to increase sales.
• Respond to incoming calls and email inquiries; take and process sales orders.

Skills

Sales principles

Customer service

Time management

Verbal communication

Written communication

Microsoft Office

Education

High School diploma/GED

Bachelor’s degree preferred

Tools

CRM software

Microsoft Office

Job description

EMJ, a leading supplier of steel and aluminum products in North America, seeks an Inside Sales Representative to promote and develop leads, handle inquiries, and manage customer relationships remotely by phone or email. You will process orders, provide product details, and coordinate with operations and the Test Reports Department as needed.

The role emphasizes strong sales acumen, knowledge of metallurgy and product applications, and the ability to collaborate with the Inside Sales team to meet