Inside Sales Representative

Earle M. Jorgensen Company; Orlando (FL); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Competitive base salary

Quarterly bonus opportunities

Medical, dental, and vision coverage

Retirement savings opportunities

Hands-on training and professional dev

Job summary

EMJ Metals is seeking a motivated Inside Sales Representative to join our growing team in Orlando, FL. You will manage inquiries, quotes, and orders while building strong customer relationships and identifying growth opportunities.

This fast-paced role rewards proactive follow-up and detailed account management. Experience in metals distribution or industrial sales is a plus, with comprehensive benefits and quarterly bonus opportunities.

Qualifications

• 2–5 years of inside sales, customer account management, or industrial distribution experience preferred.
• Experience in metals distribution, manufacturing, or industrial sales is a strong plus.
• Strong communication, negotiation, and relationship-building skills.

Responsibilities

• Manage inbound customer inquiries, prepare competitive quotes, and process customer orders accurately and efficiently.
• Build and maintain strong relationships with existing customers while identifying opportunities to grow their business.
• Proactively follow up on open quotes, sales leads, and customer opportunities to convert quotes into orders.
• Identify and develop new business opportunities through outbound calls, prospecting, and account development.
• Promote EMJ's extensive inventory of steel, aluminum, specialty metals, and value-added processing capabilities.
• Work closely with outside sales representatives to support territory growth and strategic account development.
• Negotiate pricing while maintaining a strong focus on profitability and gross margins.
• Collaborate with purchasing, operations, and warehouse teams to ensure customer expectations are met.
• Maintain accurate customer records, sales activities, and follow-up notes.
• Consistently deliver exceptional service while meeting individual and team sales objectives.

Skills

Communication

Negotiation

Relationship building

Follow-up

Organization

Tools

Computer proficiency

Job description

EMJ Metals is a leading distributor of steel, aluminum, and specialty metals, proudly serving the manufacturing industry for over 100 years. As part of Reliance, one of the largest metals service center companies in North America, EMJ offers the stability of an established organization with a strong reputation for exceptional customer service, quality, and long-term relationships.

About the Opportunity

About EMJ Metals

EMJ Metals is a leading distributor of steel, aluminum, and specialty metals, proudly serving the manufacturing industry for over 100 years. As part of Reliance, one of the largest metals service center companies in North America, EMJ offers the stability of an established organization with a strong reputation for exceptional customer service, quality, and long-term relationships.

About the Opportunity

We're looking for a motivated, energetic, and results-driven Inside Sales Representative to join our growing sales team in Orlando, FL.

This is an exciting opportunity for someone who enjoys building customer relationships, thrives in a fast-paced sales environment, and has a passion for winning business.

The ideal candidate is a self-starter who understands the importance of responsiveness, follow-up, and delivering outstanding customer service. Experience in metals distribution, industrial sales, or manufacturing is preferred, but we're also interested in motivated sales professionals who are eager to learn and grow within our organization.

Key Responsibilities

• Manage inbound customer inquiries, prepare competitive quotes, and process customer orders accurately and efficiently.
• Build and maintain strong relationships with existing customers while identifying opportunities to grow their business.
• Proactively follow up on open quotes, sales leads, and customer opportunities to convert quotes into orders.
• Identify and develop new business opportunities through outbound calls, prospecting, and account development.
• Promote EMJ's extensive inventory of steel, aluminum, specialty metals, and value-added processing capabilities.
• Work closely with outside sales representatives to support territory growth and strategic account development.
• Negotiate pricing while maintaining a strong focus on profitability and gross margins.
• Collaborate with purchasing, operations, and warehouse teams to ensure customer expectations are met.
• Maintain accurate customer records, sales activities, and follow-up notes.
• Consistently deliver exceptional service while meeting individual and team sales objectives.

Qualifications

• 2–5 years of inside sales, customer account management, or industrial distribution experience preferred.
• Experience in metals distribution, manufacturing, or industrial sales is a strong plus.
• Strong communication, negotiation, and relationship-building skills.
• Ability to manage multiple customer requests and prioritize effectively in a fast-paced environment.
• A proactive sales mindset with a strong emphasis on customer follow-up and business development.
• Comfortable working with pricing, margins, and sales performance metrics.
• Strong organizational skills, attention to detail, and computer proficiency.
• Self-motivated, competitive, dependable, and team-oriented.
• Willingness to learn about metals, material specifications, and processing capabilities.

What EMJ Offers

• Competitive base salary.
• Quarterly performance-based bonus opportunities.
• Comprehensive benefits package, including medical, dental, and vision coverage.
• Retirement savings opportunities.
• Hands-on training and ongoing professional development.
• A supportive, team-oriented culture within a company with over 100 years of industry experience.

Ready to Take the Next Step?

Whether you're an experienced inside sales professional or someone with a strong industrial sales background looking for a new opportunity, we'd love to hear from you.

We're looking for someone who is hungry to succeed, takes pride in building customer relationships, and understands that great salespeople don't just quote business — they follow up, create opportunities, and close deals.