Strategic Inside Sales Pro | Hybrid | Customer Solutions

Pro Mach, Inc.; New York (NY); Hybrid; USD 44,000 - 75,000; Full time

Job summary

ProMach, Inc. is seeking an Inside Sales Specialist to support our internal team and deliver a premium customer experience. You will manage customer needs, process orders accurately, and help guide them through the order life cycle from inquiry to fulfillment.

Join a global packaging leader expected to grow your knowledge of products and ERP systems, while collaborating with sales and engineering to meet timelines and customer expectations.

Qualifications

• Three years or more experience in a similar inside sales role.
• Experience with Microsoft Office Suite required.
• WebEx experience preferred.
• ERP system experience preferred.

Responsibilities

• Support the internal sales team with a premium customer experience.
• Process orders accurately and efficiently and maintain documentation.
• Oversee the full order lifecycle, including cancellations.
• Proactively reach out to customers to understand needs and opportunities.

Skills

Customer focus

Communication skills

Team collaboration

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

WebEx

ERP system

Job description

ProMach, Inc. is seeking an Inside Sales Specialist to support our internal team and deliver a premium customer experience. You will manage customer needs, process orders accurately, and help guide them through the order life cycle from inquiry to fulfillment.

Join a global packaging leader expected to grow your knowledge of products and ERP systems, while collaborating with sales and engineering to meet timelines and customer expectations.