Strategic Inside Sales Pro for Construction Solutions

DPR Construction; United States; On-site; USD 50,000 - 70,000; Full time

Job summary

DPR Construction is seeking a skilled Inside Sales and Customer Support professional to manage customer inquiries, sales orders, and fulfillment activities. You will serve as the primary internal point of contact, ensuring accurate order processing and timely issue resolution while collaborating with outside sales, branch leadership, and internal support teams.

With 3–5 years in inside sales or customer service and a high school diploma, you will apply product knowledge and procurement

Qualifications

• High school diploma or equivalent experience required.
• 3-5 years of related experience in inside sales, customer service, or sales operations.
• Experience in construction supplies or equipment industry preferred.

Responsibilities

• Manages customer interactions throughout the order lifecycle, including inquiries, quoting, order processing, fulfillment, and issue resolution.
• Creates and maintains accurate sales quotes, sales orders, invoices, and rental or re-rental contracts in accordance with established standards.
• Coordinates purchasing activities for inventory, drop-ship items, re-rented equipment, and site services in alignment with procurement guidelines.
• Supports inventory, equipment, and receiving activities by maintaining accurate records, following inventory control procedures, and resolving discrepancies.
• Collaborates with outside sales representatives and branch leadership to identify customer needs and recommend appropriate solutions.
• Leverages product and equipment knowledge to support customer decision-making and resolve service-related issues.
• Prioritize daily tasks and manages time effectively to consistently meet service standards

Job description

DPR Construction is seeking a skilled Inside Sales and Customer Support professional to manage customer inquiries, sales orders, and fulfillment activities. You will serve as the primary internal point of contact, ensuring accurate order processing and timely issue resolution while collaborating with outside sales, branch leadership, and internal support teams.

With 3–5 years in inside sales or customer service and a high school diploma, you will apply product knowledge and procurement