Strategic Inside Sales Pro: Drive Growth & Solutions

Trace3; Denver (CO); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision plans

401(k) with employer match

Competitive compensation

Training and development programs

Office snacks and beverages

Job summary

Trace3 is seeking an Inside Sales Representative to collaborate with outside sales, grow existing customers and create new ones while meeting monthly quotas at healthy gross margins.

Responsibilities include presenting products, processing orders, cross-selling, and maintaining customer records. The role requires strong communication, organization and the ability to work independently in a fast-paced environment.

Qualifications

• Strong interpersonal communication skills for interacting with employees, vendors, clients.
• Team player who is self-motivated, shows initiative, anticipates and prevents issues by executing advanced problem-solving skills.
• The ideal candidate will possess the ability to quickly learn detailed information about products and services and clearly and effectively articulate Trace’s value to the customer while maximizing revenue and margin generation.
• Highly organized, detail-oriented, excellent time management skills and able to effectively prioritize tasks in a fast-paced, high-volume environment.
• Comfortable meeting deadlines in an entrepreneurial environment.
• Strong ability to operate independently.

Responsibilities

• Generate new and repeat sales within the Strategic Accounts department by providing product and technical information in a timely manner.
• Determine customer requirements and expectations in order to recommend specific products and solutions.
• Present price, credit and terms in accordance with standard procedures and customers’ profitability profiles.
• Accurately process customer transactions including orders, quotes or returns.
• Obtain information from vendors relating to shipment dates and expected date of delivery to provide accurate information regarding product items.
• Increase sales and average order size by cross-selling, up-selling and promotional items.
• Educate customers about terminology, features and benefits of products to improve product sales and satisfaction.
• Monitor shipment dates to ensure timely delivery and expedite as needed.
• Contact customers after delivery to ensure ongoing satisfaction and resolve complaints.
• Attend meetings and vendor trainings to stay current on trends and product developments.

Skills

Interpersonal communication

Team orientation

Product & services knowledge

Problem solving

Time management

Independent work

Education

Bachelor’s degree in finance or technical degree preferred

Job description

Trace3 is seeking an Inside Sales Representative to collaborate with outside sales, grow existing customers and create new ones while meeting monthly quotas at healthy gross margins.

Responsibilities include presenting products, processing orders, cross-selling, and maintaining customer records. The role requires strong communication, organization and the ability to work independently in a fast-paced environment.