Strategic Inside Sales & Client Retention Pro

Waterline Renewal Technologies; Anaheim (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Azuria is seeking an Inside Sales/Customer Service professional to sell and service new and existing accounts, focusing on retention and recapture of lost sales in the Anaheim region.

The role requires 3+ years in customer service or inside sales, an associate degree or equivalent, strong communication and problem-solving skills, and the ability to work with understanding of product specifications. Bilingual abilities are a plus, and CRM experience is expected.

Qualifications

• 3+ years of experience in customer service or inside sales required.
• Associates degree or equivalent work experience.
• Business acumen with proficient communication skills.
• Customer/client focused.
• Strong organizational and presentation skills with attention to detail.
• Proven record of problem solving and analysis.
• Results driven sales professional with technical capability and ability to differentiate product specifications and applications.
• Bilingual is a plus.

Responsibilities

• Initiates and follows up to sell or resolve problems, answer questions, correspondence or leads and complete reports.
• Recommend and advise technical resources as required by customer situations.
• Prepare quotes, contracts, and RFP/RFI responses for existing and potential customers.
• Maintain all quote documentation with accurate pricing and configurations.
• Update the CRM system with customer calls, emails, and tasks.
• Attend sales seminars, sales meetings, or educational activities to stay up to date.
• Work with finance to assist in the collection of past due accounts.

Skills

Customer service

Inside sales

Communication

Problem solving

Organizational skills

Presentation skills

Bilingual (plus)

Education

Associates degree or equivalent

Tools

CRM software

Job description

Azuria is seeking an Inside Sales/Customer Service professional to sell and service new and existing accounts, focusing on retention and recapture of lost sales in the Anaheim region.

The role requires 3+ years in customer service or inside sales, an associate degree or equivalent, strong communication and problem-solving skills, and the ability to work with understanding of product specifications. Bilingual abilities are a plus, and CRM experience is expected.