Strategic Inside Sales Account Specialist

ADP; South Windsor (CT); On-site; USD 28,000 - 40,000; Full time

Job summary

HPC Foodservice in South Windsor, CT is seeking an organized Inside Sales Account Specialist to support assigned sales territories, customers, and contract accounts. The role emphasizes building relationships, solving problems, and helping customers grow their business.

The position requires a high school diploma with 3+ years inside sales experience; proficiency in Excel/Outlook is preferred and AS400/BI experience a plus.

Qualifications

• High school diploma required; an associate or bachelor’s degree in business or a related field preferred.
• At least three years of inside sales or customer account support experience.
• Broadline foodservice distribution or contract-account experience is a plus.
• Strong customer service, communication, relationship-building, and problem-solving skills.

Responsibilities

• Support assigned sales territories, sales representatives, customers, key accounts, and contract accounts.
• Manage customer orders, coordinate deliveries, monitor follow-through, and resolve service issues.
• Respond promptly to questions about products, pricing, services, orders, and account needs.
• Build strong customer relationships through proactive communication and dependable follow-up.
• Identify opportunities to expand business within assigned accounts and support company sales initiatives.
• Partner with Sales, Operations, Purchasing, Customer Service, Revenue Management, Finance, and other internal teams.
• Maintain accurate account notes, order details, follow-up items, and required documentation.
• Support reporting, analysis, sales meetings, training, customer meetings, and special projects.

Skills

Customer service

Communication

Relationship-building

Problem-solving

Education

High school diploma

Associate or Bachelor’s degree in Business

Tools

Excel

Outlook

AS400

BI experience

Job description

HPC Foodservice in South Windsor, CT is seeking an organized Inside Sales Account Specialist to support assigned sales territories, customers, and contract accounts. The role emphasizes building relationships, solving problems, and helping customers grow their business.

The position requires a high school diploma with 3+ years inside sales experience; proficiency in Excel/Outlook is preferred and AS400/BI experience a plus.